Support Services Manager (Smithton)

Support Services Manager (Smithton)

20 Oct
|
Wyndarra Centre
|
Smithton

20 Oct

Wyndarra Centre

Smithton

Join the Wyndarra Team

Are you a motivated, compassionate and capable leader who thrives on responsibility and making a difference?

Wyndarra Centre Inc. is seeking an exceptional Support Services Manager to lead and support our dedicated team in delivering high-quality, person-centred services.

We are looking for someone who demonstrates:

- Strong leadership and people management skills
- Initiative, motivation and a proactive approach to problem-solving
- Integrity, honesty and sound professional judgement
- Excellent communication and HR management skills
- A solid work ethic, reliability and accountability
- Genuine compassion and commitment to improving the lives of others

The successful applicant will be a confident, hands-on leader who can inspire their team, manage competing priorities and maintain high standards of service delivery. If you lead by example, take pride in your work and believe great leadership makes a difference, we would love to hear from you.

About the Role The successful applicant will be overseeing a small admin team and large team of disability support staff including all operations of the disability department including:

- Human resource management
- Service agreement oversight
- Ensuring a high standard of quality service delivery
- Training to become an appointed program officer
- Audit preparation
- Cost and income monitoring
- Liaising with families, clients, allied health
- All care management document control





About You To be successful in this role you will need to address the following criteria:

SELECTION CRITERIA

Leadership and People Management – Demonstrated ability to lead, motivate, develop and manage a diverse team.

Human Resources Management – Experience in recruitment, performance management, conflict resolution and maintaining professional standards.

Initiative and Problem-Solving – Ability to work independently, make sound decisions, manage competing priorities and take responsibility for outcomes.

Integrity and Professionalism – Demonstrated honesty, accountability, confidentiality and sound judgement.

Communication and Compassion – Strong interpersonal skills and a genuine commitment to person-centred services.

Operational Management – Ability to coordinate service delivery, maintain compliance and drive continuous improvement.

We Offer

- A supportive and professional workplace
- Salary packaging benefits
- Employee Assistance Program
- Diverse and rewarding work
- Opportunity to make a real difference within your local community

Essential Requirements

- Relevant qualification
- Experience in leadership
- Current drivers licence
- National police check
- Working with Vulnerable People Registration (or willingness to obtain)

To apply, please submit:
- Cover Letter addressing selection criteria
- Resume
- Two professional referees

For further information contact:

Belinda Willie

General Manager

Wyndarra Centre Inc.

[email protected]

Applications close: 27th November 2026

📌 Support Services Manager (Smithton)
🏢 Wyndarra Centre
📍 Smithton

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