About Zing Conveyancing

Zing Conveyancing is a growing conveyancing firm operating across Victoria and New South Wales, providing professional and client-focused conveyancing services. We are committed to making property transactions as seamless and stress-free as possible while building strong, long-term relationships with our clients and industry partners.

We are an equal chance employer that values diversity, inclusion and cultural understanding. Our team comprises people from diverse backgrounds who reflect the communities we serve. We believe that understanding our clients' languages, cultures and needs helps us deliver a more accessible, personalised and positive client experience.

About the Role

We are seeking a motivated, client-focused and commercially minded professional to join our team. This position combines end-to-end conveyancing file management, client relationship management and business development.

The opportunity is ideal for someone who can communicate confidently in Urdu, Arabic or Punjabi, in addition to English, and who is passionate about helping clients from diverse backgrounds navigate their property transactions.

You will manage conveyancing matters from inception through to settlement while developing relationships with clients, real estate agents, mortgage brokers, buyers' advocates and other referral partners across Victoria and New South Wales.

The successful candidate will play an important role in delivering exceptional client service, identifying new business opportunities, strengthening referral relationships and supporting the continued growth of the business.

Key Responsibilities

1. Conveyancing File Management

- Manage conveyancing matters from file opening through to settlement.
- Ensure files are progressed accurately, efficiently and within required timeframes.
- Liaise with clients, solicitors, lenders, real estate agents and other stakeholders.
- Monitor critical dates, follow up outstanding matters and proactively resolve issues.
- Maintain accurate file records and comply with relevant legislative and regulatory requirements.

2.



Referral Partner Relationship Management

- Develop and maintain strong relationships with existing and prospective referral partners.
- Proactively engage with real estate agents, mortgage brokers, buyers' advocates and other industry professionals.
- Identify opportunities to expand referral networks and generate new business.
- Maintain regular communication and deliver responsive, professional service to referral partners across Victoria and NSW.

3. Client Relationships & Business Development

- Build strong relationships with new and existing clients.
- Follow up prospective clients, enquiries and referral opportunities.
- Identify opportunities to generate repeat and referral business through proactive engagement and excellent client service.
- Use your language skills and cultural awareness to communicate effectively with clients from diverse backgrounds.
- Contribute to the company's growth, reputation and financial performance.

4. Communication & Client Service

- Respond promptly and professionally to emails, phone calls and enquiries.
- Keep clients and referral partners informed throughout the conveyancing process.
- Communicate confidently in English and Urdu, Arabic or Punjabi, as applicable.
- Manage client expectations and address concerns professionally.

5. Operational Excellence

- Identify opportunities to improve internal processes, efficiency and service delivery.
- Maintain organised systems and accurate records.
- Work collaboratively with the team to achieve operational and business objectives.

About You To succeed in this role, you will ideally have:

- Experience in conveyancing, property transactions or a related legal services environment.
- Fluency in at least one of the following languages: Urdu, Arabic or Punjabi,



in addition to strong English communication skills.
- Strong client service and relationship management skills.
- Excellent written and verbal communication skills.
- Confidence in developing referral relationships and identifying business opportunities.
- Strong organisational skills and the ability to manage multiple matters and competing deadlines.
- A proactive, commercially minded approach with a strong sense of accountability.
- High attention to detail and a commitment to professional standards and compliance.
- A positive attitude and the ability to work independently and collaboratively.

A relevant conveyancing qualification and the appropriate licence or authorisation for the duties performed will be highly regarded. Why Join Zing Conveyancing?
- Join a growing conveyancing business operating across Victoria and New South Wales.
- Work in an inclusive and culturally diverse team that values different perspectives and backgrounds.
- Use your language skills to make a meaningful difference to clients and the wider community.
- Enjoy a varied role combining conveyancing, relationship management and business development.
- Build valuable relationships across the property industry.
- Contribute directly to the company's growth and long-term success.

Equal Opportunity Statement Zing Conveyancing is an equal opportunity employer committed to creating an inclusive workplace where people from all backgrounds feel respected, valued and supported. We welcome applications from candidates with diverse cultural, linguistic and professional backgrounds who share our commitment to excellent client service.

How to Apply

If you are a proactive, client-focused professional who enjoys conveyancing, relationship management and business development, and you speak Urdu, Arabic or Punjabi, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience, language skills and suitability for the role.

Pay: $60,000.00 – $80,000.00 per year

Work Location: In person

📌 Team Member, Operations and Business Development (Coburg)
🏢 Zing Conveyancing
📍 Coburg