Are you looking for a role where you can make a real difference—both to pets and the people who love them? Do you enjoy helping people and want to play a pivotal role in ensuring a smooth and welcoming experience for clients and their furry companions? Or perhaps you're an experienced receptionist looking for a purposeful and rewarding career in a compassionate and supportive environment.

At West Queanbeyan Veterinary Hospital, we're looking for a warm, professional, and motivated receptionist to join our dedicated team. As the first point of contact, you will play a vital role in providing exceptional client service while ensuring the seamless coordination of patient visits. We would love to hear from you if you thrive in a friendly, fast-paced environment and love meeting new people and their pets.

Who We Are

- An established, six-vet small animal practice with a strong reputation for excellence in patient care.
- A team dedicated to helping people achieve the best outcomes for their pets.
- A practice that values a happy, friendly, and safe work environment with a culture built on fairness, respect, and inclusion.
- A workplace led by a supportive and generous employer who fosters professional integrity, clinical excellence, and continuous development for all team members.

What We Offer

- A dynamic and engaging role in a busy clinic with a varied and interesting caseload.
- A structured and supportive environment that promotes learning and growth within a collaborative and approachable team.
- A full-time position (permanent part-time considered)



with above-award wages.
- No prior veterinary reception experience required—we provide comprehensive training to set you up for success!
- Daily clinic rounds and regular team meetings to support professional development and teamwork.

- Ongoing customer service, client care, and leadership development training through our in-house programs.
- Access to self-development, leadership, and mental health support through the Lincoln Institute.
- A stable and predictable roster—38-hour workweek across four days, with a consistent day off each week.

One or two weekend shifts per month, paid at full penalty rates. There are no split shifts and a 6:30 PM finish (the clinic closes at 6 PM).

What We're Looking For ✔️ A warm, approachable individual who enjoys client interaction.

✔️ Someone who thrives in a fast-paced setting and can multitask efficiently.

✔️ A team player with a professional and adaptable attitude.

✔️ Strong communication skills and a "can-do" mindset.

✔️ Someone who values honesty, integrity, and respect in the workplace.

✔️ A willingness to learn, grow, and contribute positively to the team.

Previous reception or customer service experience is a bonus but not essential—we are happy to train the right person!

To apply, send your application and cover letter to [email protected]

Join Our Team!

Please Note: WQVH will not be accepting any enquiry phonecalls or in-person applications regarding this position.

📌 Veterinary Receptionist (Queanbeyan)
🏢 West Queanbeyan Veterinary Hospital
📍 Queanbeyan