At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its perks:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts across retailers and service providers)
- Novated leasing and EV subscription options
- Superannuation salary sacrifice
- Fitness Passport membership available
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

- This role is permanent, full-time
- Location of role is IKEA Distribution Centre, Marsden Park
- Internal job title Fulfilment & Replenishment Operations Team Leader
- This role requires availability to work 5:00am-2:00pm shifts, 9 shifts per fortnight, including alternating weekends (every second weekend) to support operational coverage requirements.
- As part of the recruitment process,



final candidates will be required to complete pre-employment checks, including a medical assessment and National Police Check.

ABOUT THIS WORK AREA

As Warehouse Team Leader, you will lead daily operations within a fast-paced distribution environment, ensuring operational excellence, goods availability and team performance. You will play a critical role in creating a safe and efficient operation while coaching and developing co-workers to deliver outstanding business and customer outcomes.

Your responsibilities will include, but are not limited to:

- Leading Operations Co-workers within your area of responsibility to secure the highest level of goods availability and operational readiness at the lowest possible cost.
- Creating and maintaining a safe, clean and organised working environment, ensuring compliance with IKEA policies, procedures and local legislation relating to health, safety, security and the environment.
- Planning and coordinating people, shift and equipment resources to secure effective, high-quality and efficient daily operations.
- Identifying, recruiting, retaining and developing talent within your team to build a high-performing and diverse workforce and support future succession needs.
- Coaching, mentoring and developing co-workers through regular feedback, development conversations and performance reviews.
- Driving operational excellence by contributing to business goals, analysing workloads,



supporting seasonal volume requirements and implementing local business plans and projects.
- Promoting quality awareness and continuous improvement initiatives to minimise damages, improve efficiency and enhance the customer experience.
- Supporting the implementation of IKEA's sustainability agenda within the operations environment.

As a Fulfilment & Replenishment Operations Team Leader, you are:
- Passionate about logistics, fulfilment and creating great customer experiences through operational excellence.
- An inspiring people leader with demonstrated experience leading, coaching and developing teams to achieve both business results and people growth.
- Energised by developing others and helping co-workers reach their full potential.
- Comfortable working in a fast-paced, high-volume and constantly changing omnichannel environment.
- Customer-focused and business-minded, with an understanding of how operational performance, cost management and key performance indicators contribute to business success.
- A strong communicator who builds trust and collaborates effectively with stakeholders across different functions and levels.
- Adaptable and resilient, able to make things happen with flexibility, speed and simplicity while maintaining focus on priorities.
- Safety-conscious, leading by example and creating an environment where health, safety and wellbeing are always prioritised.
- Skilled at problem-solving, decision-making and navigating ambiguity while delivering results.
- Inspired by the IKEA vision, values and leadership approach, and motivated to create a better everyday life for the many people.

We need people like you

At IKEA, work is so much more than a job. Come join us!

📌 Warehouse Team Leader (Sydney)
🏢 Ikea
📍 Sydney