About Recovery Hive

Recovery Hive is Coolum Beach’s contrast therapy and recovery facility. We run traditional saunas, cold plunges, infrared suites, compression boots and red light therapy for athletes, tradies, surfers, shift workers and anyone who wants to feel better in their body. Our members come in to switch off, reset and recover, and the experience we create for them, from the moment they walk in to the moment they leave, is the whole business.

We’re a small, tight team. Everyone does everything, and standards matter.

The role

This isn’t a front-desk job where you sit behind a counter. The Recovery Educator is the person who makes the facility run: the space is spotless, the stock is where it should be, the laundry is done, the saunas and plunges are ready, and every client knows exactly what to do and why they’re doing it.

Be clear on this before you apply: a large part of every shift is cleaning to an immaculate standard. Towels, plunges, sauna cabins, showers, floors, benches, change areas, laundry, restocking. If you take pride in a space that looks and smells perfect, you’ll love it. If cleaning feels like the boring part, this isn’t the role for you.

What you’ll do

- Keep the whole facility immaculate throughout your shift: cleaning, laundry, towel turnover, restocking and organising stock
- Welcome every client, run them through the protocol and guide them through their session safely (hot/cold timing, breathing, what to expect)
- Educate clients on recovery: why contrast therapy works, how to use infrared, compression and red light, and what protocol fits their goals
- Create a calm, relaxing environment: lighting, music, temperature, pace, and knowing when to step in and when to leave people alone
- Manage the flow of the facility during busy periods so nobody is waiting and nothing is overbooked
- Book clients in using Fresha,



take payments and handle phone and walk-in enquiries
- Upsell single sessions into packs and memberships, and nurture casual visitors into regulars. You’ll be talking to people who already love what we do, so this is about helping them commit, not hard selling
- Assist with social media work, posts for Facebook & Instagram
- Open and close the facility and follow our safety and hygiene procedures

The hours

- 4 evenings per week: 1:30pm–7:30pm
- 1 full weekend day: 8:30am–4:30pm
- Around 32 hours per week on a consistent roster

Who we’re looking for

- Someone with high personal standards who notices the small things and fixes them without being asked
- Confident, warm and comfortable talking to anyone, from a first-timer nervous about the plunge to a regular who’s been coming for a year
- Sales-comfortable. You can read when someone’s ready to upgrade and ask for it naturally
- Reliable. The evening and weekend roster is fixed and the team depends on you being there
- Able to work independently and run the floor on your own when it’s busy
- A real interest in recovery, training, or wellness. Previous experience in a gym, wellness, spa, hospitality or retail setting is a plus
- Skills in Facebook Marketing, Instagram, Meta or Google Ads marketing is highly regarded
- First Aid and CPR certification is desirable (or willingness to get it)

What you get

- $32.18/hr weekdays, $36.50/hr Saturdays, Sundays and public holidays (Fitness Industry Award, all-inclusive loaded casual rates)
- Free use of the facility
- A set weekly roster you can plan your life around
- A role where you’ll learn contrast therapy and recovery protocols properly, from people who live it
- A small team where your input and contributions are valued and working in a genuinely positive and happy workspace with a close and supportive community

Pay: $32.20 – $36.50 per hour Expected hours: 32.0 per week

Work Location: In person

📌 Wellness and Recovery Educator (Coolum Beach)
🏢 Recovery Hive
📍 Coolum Beach