Platinum Hail Management Solutions (PHMS) is seeking an organised, practical supervisor who can coordinate people, manage daily workloads and keep jobs moving through a busy workshop at our Acacia Ridge repair facility, reporting to the Site Manager.
Key responsibilities
- Plan daily production schedules and allocate work according to skills, capacity and deadlines
- Monitor jobs through each repair stage, identify bottlenecks and resolve delays
- Coordinate with technicians, parts staff, administration and external service providers
- Monitor quality throughout the repair process, working with experienced technical staff
- Keep job records and expected completion dates accurate
- Follow up parts, additional repair approvals and external services
- Report production progress, delays and priorities to the Site Manager
- Maintain protected work practices and an organised workshop
About you
- Strong time management,
organisation and prioritisation
- An understanding of workflow and process improvement
- Experience coordinating people and holding them accountable respectfully
- Ability to work autonomously, use initiative and follow through
- Personal accountability and ownership of outcomes
- Explicit communication and a calm, approachable manner
- Practical problem-solving skills and attention to detail
- Computer confidence and willingness to learn job management systems
- Adaptability when workloads and priorities change
- Panel shop or automotive experience preferred but not essential; transferable supervisory experience from manufacturing, production, maintenance, logistics or similar operational environments welcome