You'll be supporting profitable growth across the Services business by providing commercial expertise in customer contract negotiations and developing lifecycle service offerings, value propositions, and marketing collateral that enhance customer engagement and business growth.

Key responsibilities

Review and assess customer contracts to ensure alignment with business objectives, risk appetite, and profitability targets

Analyze commercial terms, identify risks and opportunities, and develop effective mitigation and negotiation strategies

Lead or support customer negotiations to achieve commercially balanced outcomes while protecting company interests

Partner with Legal, Sales, Operations, Finance, and Business Unit stakeholders to align commercial positions and proposal strategies

Develop and maintain commercial frameworks, templates, negotiation guidelines, and contract compliance processes

Collaborate with global teams to develop, package, and commercialize lifecycle service offerings and aftermarket solutions

Translate technical capabilities into compelling customer value propositions and support go-to-market strategies for new offerings

Conduct market research, competitor analysis, and pricing evaluations to identify growth opportunities and strengthen commercial positioning

Create customer-facing proposals,



marketing collateral, and business insights while facilitating cross-functional collaboration to drive profitable growth

About you

Experience in Procurement, Commercial Management, Contract Management, Strategic Sourcing, or a related commercial discipline

Strong understanding of contract terms, commercial risk assessment, and negotiation principles

Proven ability to negotiate commercial agreements and influence stakeholders

Excellent analytical and problem-solving skills

Solid commercial acumen with an understanding of profitability and risk management

Experience working in industrial, energy, engineering, manufacturing, or service-based environments is advantageous

Ability to develop customer-focused value propositions and service offerings

Experience creating professional marketing collateral and customer presentations

High proficiency with Microsoft Office applications, particularly PowerPoint and Excel

Ability to work effectively across global and cross-functional teams

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📌 Strategic Commercial Operations Specialist (Brisbane)
🏢 Hitachi Energy
📍 Brisbane