Role: Enterprise Applications Lead (Microsoft Dynamic Lead) Location: Brisbane Required Skills & Experience Essential Experience

12+ years of enterprise application management experience.

5+ years leading enterprise application portfolios.

Experience managing SaaS and COTS business applications.

Robust stakeholder management and executive communication skills.

Experience working with multi-tiered and distributed architectural landscapes.

Experience working with offshore and distributed support teams.

Experience leading application transitions and service stabilization programs.

Strong ITIL experience with preferred exposure in Service Now.

Technical Expertise Enterprise Platforms

Workday

Dynamics 365

SAP ECC

Salesforce

Aurion

Kris 21

Coupa

Jira

Confluence

Service Management

ITIL Service Management

Incident Management





Problem Management

Change Management

Release Management

Service Governance

Reporting & Analytics

KPI Reporting

SLA Management

Executive Dashboards

Operational Metrics

Audit & Compliance Reporting

Security & Compliance

Access Management

Risk Management

Vendor Governance

Information Security Controls

Regulatory Compliance

Preferred Qualifications

ITIL Foundation / Intermediate Certification

Agile / Scrum Certification

Service Delivery Management Experience

Experience in Community Care, Aged Care is preferred

Exposure to Digital Transformation and Enterprise Application Modernization Programs

#J-18808-Ljbffr

📌 Enterprise Applications Lead (Brisbane)
🏢 CareCone Group
📍 Brisbane