We are looking for a friendly, reliable, and professional Waitstaff team member to join our restaurant team. The successful candidate will provide attentive and efficient service to guests, assist with daily restaurant operations, and help maintain a clean and welcoming dining environment.

The ideal candidate will have excellent customer service skills, a positive attitude, strong attention to detail, and the ability to work calmly and efficiently in a busy hospitality environment.

Key ResponsibilitiesBefore Service – Opening Duties

- Prepare and set tables with cutlery, napkins, water glasses, menus, and condiments.
- Ensure the dining area is clean, organised, and ready for service.
- Refill water bottles, jugs, and table condiments.
- Check that the POS system is operating correctly.
- Attend staff briefings regarding specials, menu changes, unavailable items, and bookings.
- Assist with general preparation and restocking as required.

During Service – Customer Service

- Greet guests promptly and provide friendly, professional service.
- Seat guests when required and provide menus.
- Take food and beverage orders accurately and enter them into the POS system.
- Answer questions about the menu and provide recommendations when appropriate.
- Communicate dietary requirements and special requests accurately to the kitchen.
- Serve food and beverages promptly and professionally.
- Check on guests throughout their meal and respond to their needs.
- Refill water and assist guests as required.
- Handle customer concerns professionally and notify the manager when necessary.
- Maintain a clean, organised, and welcoming dining area throughout service.

Food & Table Service

- Run food from the kitchen to tables efficiently and accurately.
- Ensure dishes are delivered to the correct guests.
- Clear plates, glasses, and cutlery promptly when appropriate.
- Wipe, clean, and reset tables between guests.
- Monitor the dining area and maintain high presentation standards.




- Prepare takeaway orders and check their accuracy before handing them to customers.
- Assist with Uber Eats, DoorDash, and other delivery pickups when required.

End of Service – Closing Duties

- Clear and clean tables and the dining area.
- Reset tables and prepare the restaurant for the next service.
- Restock cutlery, napkins, menus, condiments, and other service items.
- Clean and organise service areas.
- Empty bins and replace liners when required.
- Sweep and mop dining and service areas as required.
- Assist with general closing and cleaning duties.
- Complete handover information for the next shift where required.

General Responsibilities

- Maintain excellent personal hygiene and grooming standards.
- Provide friendly, professional, and attentive customer service.
- Communicate clearly and respectfully with management, kitchen staff, and other team members.
- Follow food safety, workplace health and safety, and responsible service requirements.
- Follow restaurant procedures and service standards.
- Remain calm, skilled, and efficient during busy periods.
- Work effectively as part of a team.
- Maintain the restaurant's cleanliness, presentation, and overall guest experience.
- Represent the restaurant professionally at all times.

Skills & Experience

- Previous hospitality or waitstaff experience is preferred but not essential.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- Reliable, punctual, and well presented.
- Positive and professional attitude.
- Availability to work evenings, weekends, and public holidays where required.

What We Are Looking For

We are looking for someone who is friendly, reliable, hardworking, attentive, and passionate about providing excellent customer service. The successful candidate will take pride in their work and contribute positively to the restaurant team and guest experience.

Pay: $26.50 – $32.00 per hour

Benefits:

- Employee discount

Work Location: In person

📌 Wait Staff (Crows Nest)
🏢 RANGOON COLONIAL CLUB RESTAURANT
📍 Crows Nest