- Process and coordinate insurance claims, including public liability, property damage and motor vehicle claims.
- Receive claim notifications, check supporting documentation and follow up on missing information.
- Liaise with insurance brokers, insurers, claimants, legal representatives and internal council departments.
- Maintain accurate claims registers, databases, electronic files and records.
- Assist with claim investigations by gathering information, reviewing evidence and coordinating reports.
- Process invoices, payments and insurance-related accounts.
- Monitor claim progress, follow up outstanding matters and ensure deadlines are met.
- Assist with insurance policy administration, renewals and maintaining insurance records, where required.
- Prepare claims reports and provide administrative support to the Risk and Insurance team.
- Ensure claims are handled in line with council procedures, insurance requirements and relevant legislation.
Essential:
- 2+ years experience in an administration support role within local government or working in a politically sensitive setting
- Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
For a confidential discussion, please contact Chloe Dallimore at View email address on viewjobs.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website:
📌 Insurance Claims Administrator (Sydney)
🏢 Public Sector People
📍 Sydney
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