Customer Service Representative (Melbourne)

Customer Service Representative (Melbourne)

20 Oct
|
Veritas
|
Melbourne

20 Oct

Veritas

Melbourne

Job Description NOur client is a well-established and growing business seeking a motivated Sales & Customer Service Assistant to join their team. This is an excellent opportunity for someone who enjoys helping customers, identifying sales opportunities, and working in a fast-paced, supportive environment. NnnAs the first point of contact for customers, you'll manage inbound enquiries, prepare quotes, process orders, and deliver an exceptional customer experience. If you enjoy building relationships and have a proactive approach to sales, we'd love to hear from you. NnKey Responsibilities Nn Respond to inbound customer calls and enquiries in a professional and friendly manner. N Provide accurate information regarding products and services. N Identify sales opportunities and prepare customer quotations. N Process customer ordersand requests efficiently and accurately. N Maintain accurate customer records within the CRM system. N Resolve customer enquiries and issues with a solutions-focused approach. N Build strong relationships with customers through outstanding service. N Work collaboratively with the wider team to achieve sales and service objectives. N Meet individual performance targets and contribute to team success.



NSkills & ExperienceTo be successful in this role, you will have: Nnn Previous experience in customer service, internal sales, or a similar role. N Strong communication and relationship-building skills. N The ability to identifysales opportunities and confidently prepare quotations. N Excellent organisational skills with strong attention to detail. N A proactive, customer-focused attitude. N Solid computer skills and experience using CRM systems N The ability to multitask and prioritise in a busy environment. N A reliable, professional, and team-oriented approach. NWhat's on Offer Nn Join a stable andgrowing organisation with a supportive team culture. N Ongoing training and career development opportunities. N A varied role combiningcustomer service, sales support, and administration. N Convenient South East Melbourne location with onsite parking. N Competitive salary and the opportunity to grow your career. NnnIf you're a customer-focused professional looking for your next opportunity with a successful and growing business, we'd love to hear from you. Apply today or contact Kellie May on 03 9535 2111.

📌 Customer Service Representative (Melbourne)
🏢 Veritas
📍 Melbourne

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