Job DescriptionCustomer Service Officer | Full time Hours Monday - Friday | 4–6-week temp assignment N We are currently recruitingtwo full time Customer Service Officers to join a supportive and people-focused team. This is a phone-based role where you’ll spend time speaking with customers, understanding their needs, answering questions and providing a positive and professional experience. N Unlike a traditional high-volume call centre, conversations can be more detailed, giving you the prospect to genuinely engage with customers and provide meaningful support.The role: Nn Providing friendly and professional customer service over the phone N Managing inbound customer enquiries and providing clear,



helpful information N Taking the time to understand individual customer needs and circumstances N Asking relevant questions and gathering required information N Working through customer queries and helping resolve issues N Accurately updating customer records and completing associated administration N Liaising with internal teams to ensure customers receive the right support N Delivering a consistently positive customer experience NnAbout you: Nn Previous customerservice, contact centre or phone-based experience N Warm, confident and professional communication skills N Strong active listeningand relationship-building skills N Comfortable managing longer, detailed customer conversations N Patient and empathetic in your approach N Strong administration and data entry skills N Excellent attention to detail NnThis would be a great opportunity for someone who enjoys customer interaction and building rapport, rather than simply working through a high volume of short calls.

📌 Customer Service Officer (Brisbane)
🏢 Perigon Group
📍 Brisbane