Role: Executive Assistant to the Managing Director – Real Estate Sales, Property Management, Advertising, Client Relations & SOP Development

Location: Remote

Company: All Residential Real Estate

Employment: Full-time, 40 hours per week

Hours: Monday–Friday, 9 am–5 pm Sydney time (AEST/AEDT)

ABOUT US

We are a Wollongong-based real estate agency providing residential sales and property management services. We seek an experienced, organised, proactive Executive Assistant to support our Managing Director, assist clients, and develop standard operating procedures (SOPs).

BENEFITS

* Competitive compensation.
* Performance-based salary reviews from the first year.
* Client-driven monthly bonuses.

KEY RESPONSIBILITIES

Executive Support

* Manage emails, diary, appointments and follow-up tasks.
* Prepare correspondence, reports, presentations and meeting minutes.
* Coordinate meetings, travel and special projects.
* Assist with invoices, data entry, analysis, research and records.
* Track deadlines and assist with personal administration.
* Maintain confidentiality.

Sales, Advertising and Property Management

* Support daily sales and property management activities.
* Create and update property sale advertisements on portals, our website and social media.
* Write and proofread property descriptions and obtain approval before publication.
* Coordinate photography, floor plans, brochures and marketing materials.
* Keep listings accurate and monitor listing reports.
* Generate marketing invoices.
* Draft sales contracts and related documents using approved templates for review by the Managing Director and relevant legal representatives.
* Coordinate settlement administration,



track key dates and liaise with solicitors and conveyancers.
* Arrange appointments, inspections and client follow-ups.
* Maintain records and escalate matters requiring decisions.

Client Relations

* Handle calls and emails professionally.
* Provide timely updates and follow through on requests.
* Build positive client relationships and escalate concerns appropriately.

SOP Development

* Document workflows and create practical SOPs, checklists and templates.
* Identify process improvements with the Managing Director and team.
* Keep procedures current and support staff training.

SKILLS AND EXPERIENCE

* Experience supporting a senior executive or business owner.
* Residential sales and property management administration experience.
* Experience with property advertising, marketing invoices, draft sales contracts and settlement coordination.
* Demonstrated experience creating and maintaining SOPs.
* Excellent spoken and written English, including writing and proofreading property descriptions.
* Confidence communicating with Australian clients.
* Strong organisation, attention to detail and problem-solving skills.
* Ability to follow instructions, meet deadlines and work independently.
* Proficiency in Microsoft Office and familiarity with tools such as Trello.
* SweetProcess or similar experience is advantageous.
* Integrity, discretion and sound judgement.

WORKSPACE REQUIREMENTS

* Reliable computer with at least 8GB RAM and Microsoft Office.
* Noise-cancelling headset.
* Quiet, qualified workspace.
* Fast, reliable internet.

HOW TO APPLY

Send us a message introducing yourself and outlining your relevant executive support, real estate, advertising, client service and SOP experience.

We look forward to hearing from you.

📌 Executive Assistant to the Managing Director (Wollongong)
🏢 All Residential Real Estate
📍 Wollongong