Sales Travel Consultant - Sydney Cbd, Nsw

Sales Travel Consultant - Sydney Cbd, Nsw

20 Oct
|
Flight Centre
|
Sydney

20 Oct

Flight Centre

Sydney

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Join Spencer Corporate Travel and help create seamless travel experiences for corporate meetings, events, incentives, and groups around the world.

About the Role

Events & Group Travel Consultant– Sydney, Australia (Hybrid)

Spencer Corporate Travel is seeking an experienced and customer-focused Events & Group Travel Consultant to join our growing team in Sydney.

This is a hands‑on role responsible for managing the delivery of corporate meetings, conferences, events, group travel programs and incentive experiences. Working closely with clients, suppliers and internal stakeholders, you will oversee event logistics, travel coordination, delegate management and supplier relationships to ensure every program is delivered seamlessly and exceeds client expectations.

This position is ideal for someone with a strong background in corporate travel, group travel or meetings and events who enjoys managing multiple projects and delivering exceptional client service.

Key Responsibilities

Events & Meetings Management

- Manage the planning and delivery of corporate meetings, conferences and events from briefing through to completion.
- Coordinate delegate registrations, communications and attendee logistics.
- Develop and maintain project plans, timelines and event documentation.
- Manage venue sourcing, supplier liaison and contract administration.
- Provide onsite event management and support where required.
- Ensure events are delivered on time, within budget and to client expectations.

Group Travel Management

- Manage all aspects of group travel arrangements, including flights, accommodation, transfers and ancillary travel services.
- Oversee rooming lists, traveller information, ticketing deadlines and travel documentation.
- Coordinate travel changes and resolve disruptions efficiently.
- Liaise with airlines, hotels, transport providers and travel suppliers.
- Ensure travel arrangements comply with client policies and supplier agreements.

Incentive Travel Programs

- Support the planning and delivery of domestic and international incentive travel programs.
- Coordinate participant travel, accommodation and program logistics.
- Manage supplier relationships including DMCs, hotels and activity providers.
- Assist with program budgeting, reporting and reconciliation.
- Act as a key point of contact for clients throughout the planning and delivery process.
- Build and maintain strong relationships with clients, suppliers and industry partners.
- Provide proactive recommendations and solutions to support client objectives.
- Prepare proposals, costings and statements of work.
- Conduct post-event and post-program reviews.
- Manage project budgets and financial tracking.
- Monitor deposits, supplier payments and reconciliation processes.
- Ensure accurate record keeping and reporting.
- Maintain data integrity across travel and event management systems.

About You

To be successful in this role, you will have:

- Experience in corporate travel, group travel, meetings, events or conference management.
- Strong knowledge of travel logistics including flights, accommodation, transfers and traveller management.
- Excellent organisational and project management skills.
- Strong stakeholder and client relationship management capabilities.
- Exceptional attention to detail and ability to manage multiple projects simultaneously.
- A proactive, solutions-focused approach.
- Outstanding written and verbal communication skills.
- Experience with Microsoft environment, specifically Excel.

Highly Regarded

- Experience within a Corporate Travel Management Company (TMC) or Meetings & Events environment.
- Experience managing group travel programs.
- Experience delivering conferences, meetings or incentive travel programs.
- Knowledge of Sabre, Tramada, EventsAir, Cvent or similar platforms.
- Experience negotiating with airlines, hotels and event suppliers.

Why Join Spencer Corporate Travel





At Spencer Corporate Travel, we care about our people. Here’s what we offer:

- Building a diverse and inclusive team, supporting career growth and development.
- An employee charitable donation and employee referral program.
- Hotel and travel discounts.
- Regular social events and celebrations.
- 20 annual leave days per year, 10 sick/emergency leave days, superannuation (not inclusive of salary), Employee Assistance Program through TELUS Health.
- Be part of an award-winning corporate travel agency with a long-standing reputation for quality and care.
- Join a supportive Sydney-based team that values professionalism, teamwork, and continuous improvement.
- Enjoy a hybrid work model offering flexibility and work–life balance.
- Access opportunities for growth and professional development in a respected and expanding organisation.

About Spencer Corporate Travel

Spencer Corporate Travel, a LodgeLink company, was founded in 1998 and, in its more than 25 years of experience, has built a strong reputation for delivering exceptional and tailored corporate travel solutions across Australia and internationally.

We pride ourselves on providing high-quality, bespoke travel services backed by a dedicated team of experts who genuinely care about each client’s needs.

At Spencer Corporate Travel, we’re committed to excellence and consistently go above and beyond for our clients. We’re proud to have received numerous industry awards, including being the first corporate agency inducted into the National Travel Industry Awards Hall of Fame for our service to the corporate travel sector.

Transparency and honesty are core to who we are. You can trust that every journey will be handled with care, attention to detail, and a commitment to delivering an outstanding experience, every time.

Spencer Corporate Travel is LodgeLink Company

About LodgeLink

LodgeLink, a Black Diamond Group company, is a tech-driven platform transforming workforce travel. We make it easy to find, book, and manage crew accommodations through a streamlined digital solution backed by a growing network of hotel and lodge partners.

We’re on a mission to simplify crew travel while saving time and money for our customers. United by our values—collaboration, agility, dependability, inventiveness, and audacity—we’re building innovative solutions and delivering standout customer experiences.

Learn more:

A Black Diamond Group Company

Spencer Corporate Travel & LodgeLink are a part of Black Diamond Group , a publicly traded company with 20 years of experience in modular space and workforce solutions, operating across Canada, the U.S., and Australia.

Learn more:

We Are an Equal Opportunity Employer

We’re committed to fostering a diverse and inclusive environment. We welcome applications from all qualified individuals, regardless of race, gender, orientation, ability, age, or background. If you need accommodation during the recruitment process, please let us know.

At TravelCard, we thrive on being there for our customers in their time of need. It’s in our DNA and is what makes us love what we do!

Our proposition: ‘Real-Time Travel Insurance’

We started with a simple insight; instead of treating travellers’ claims as a chore, we decided to trust our customers and treat them as we would like to be treated.

That is how the idea of a payment card (TravelCard) anyone can use anywhere, anytime they need help, was born. Today, we have successfully changed the travel insurance landscape in every market we are in!

If you are looking for a truly rewarding, professional sales role, supported by a fantastic company culture, then read on!

We are looking for someone who is experienced and passionate about sales and has the drive to ensure an outstanding customer experience with every call they take!

What is on offer

Up to $58,000 salary + up to 10% of base salary in bonuses + Super





A company that truly values its employees, fosters a positive culture, and is committed to being there when people need it most!

Join a fabulous team of people who ALL love what they do!

A supporting work environment – genuine career growth and advancement opportunities

Paid day off on your birthday!

About the role

As travel demand returns and more Australians seek dependable travel insurance, there is no better opportunity to join an award-winning provider that offers a distinctive value proposition yet to be offered in the Australian market.

You will work in a fast-paced, dynamic environment and collaborate with a multi-skilled team to deliver outstanding service and meet KPI’s.

Role includes

First point of contact for all sales enquiries from potential or existing customers

Be the voice that represents to our customer that being there for them, is our number one priority

Providing TravelCard’s insurance products to travellers, binding policies and growing our customer database

Promoting the company ethos by providing an exceptional customer experience and adhering to TravelCard’s values

Conducting medical screening for new & existing clients with the assistance of the Medical Assessors (full training provided)

Working as part of a high functioning and multi-skilled team

Ensuring excellence in customer experience including timeliness of responses

be prepared to undertake and successfully complete all training

What we are looking for

1. 1+ Years previous experience as a phone sales contact centre agent (or professional transferrable sales experience – working towards KPI’s)

2. Proven track record of reaching and maintaining KPI’s

3. Someone who is passionate about sales and thrives on making the customer happy!

4. Very strong interpersonal skills and relationship building skills

5. A friendly and supportive person who can ‘walk in our customer’s shoes’

6. Outstanding communication skills and the ability to demonstrate empathy while communicating with customers

7. Analytical and problem-solving skills whilst working under pressure

8. A true team player

9. Reliability and punctuality

TravelCard’s story

TravelCard is an award-winning product that has revolutionised the Australian Travel Insurance market as it has done in other countries. TravelCard implements the world’s first travel insurance solution with real-time payments – instantly, globally, on the spot, when our customers really need it. We handle insurance claims right there, upfront, with no out-of-pocket expenses.

Our mission is simple; to simplify our customers’ travel insurance experience.

We trust our customers. We pay claims upfront. We are in their pocket. We go above and beyond for our clients. We provide constant reliable communications and updates reducing our customers’ levels of stress when things go wrong. We serve our customers with genuine compassion and care at the exact time they need it, which makes a big difference.

That’s what makes TravelCard different.

TravelCard Culture

TravelCard Australia offers a rare opportunity for its employees to be part of an established organisation with strong international foundations, that is creating something unique and creative in the Australian Travel Insurance market.

This translates into an agile, flexible, energetic and fun work environment where highly motivated, creative and driven people come together to make an impact, shape the organisation and make a difference in a community environment.

Starting from the very top, we foster a culture of leadership, empowering staff and making a positive difference for our employees.

We’re proud to be game changers and path blazers, eradicating the current limitations and revolutionising the Australian Travel Insurance Industry.

Our employee-centric approach means we understand that when the needs of the employees are met, they, in return, ensure that the needs of the customers and insurance intermediaries are met.

We recognise that every one of our team members is a valued individual with unique gifts and talents from whom our organisation can learn and grow.

We’ll do for them. Headline: This role open? (Content omitted for brevity).

Contact or application instructions removed.

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📌 Sales Travel Consultant - Sydney Cbd, Nsw
🏢 Flight Centre
📍 Sydney

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