Medical Receptionist, Dermatology Junction

Are you passionate about exceptional patient care and excited by the possibilities of technology in healthcare?

At Dermatology Junction, we’re redefining skin health with cutting-edge solutions like DermScreen, a digital platform for advanced skin cancer checks. As a Medical Receptionist, you’ll play an integral role in our mission to deliver world-class dermatological care while fostering a warm and welcoming environment for our patients.

We offer a fast-paced, positive, and collaborative work culture where your contributions make a real difference.

Your Key Responsibilities

- Provide a warm welcome to patients and manage appointments seamlessly
- Handle inquiries via phone and email with professionalism and empathy
- Oversee patient billing processes, including Medicare, DVA, ADF, and Workcover claims, with accuracy
- Deliver exceptional customer service, including product recommendations and sales
- Maintain and manage patient records with strict confidentiality
- Perform administrative duties such as filing, medical typing, data entry,



appointment confirmations, recalls, and more
- Support DermScreen workflows, introducing patients to the service and coordinating follow-ups

What We’re Looking For

- A service-oriented professional with strong interpersonal and communication skills
- Highly organised, detail-focused, and capable of managing time effectively
- A fast learner who thrives in a dynamic, rapid-paced environment
- Proficient in medical software and booking systems
- Professionally presented with a high level of customer service expertise
- Team player who can also work independently
- Full Time or Part Time position depending on the right candidate.
- Willingness to take on challenges to grow and learn new skills.
- Experience in dermatology, skincare, or the medical industry
- Sales experience and a proactive attitude toward patient care
- Familiarity with tools such as Gentu, Genie, Wix, HPOS/PRODA
- Typing speed of 50-80 WPM

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📌 Medical Receptionist, Dermatology Junction (Sydney)
🏢 PT Health Care
📍 Sydney