Reporting to the IT Director, the Systems Administrator role is responsible for the secure operation, maintenance, and administration of end-user systems and cloud services. They will operate in a cloud-first, security-focused environments aligned with ISO 27001 controls and ensure confidentiality, integrity and availability (CIA) with full audit traceability.
Key Deliverables and Responsibilities:

Provide Tier 1–2 support and manage ITSM tickets with SLA adherence
Maintain audit-ready documentation and contribute to knowledge base
Administer Microsoft Entra ID (MFA, Conditional Access, SSO)
Manage onboarding/offboarding and perform access reviews
Support privileged access management and RBAC enforcement
Administer Intune/JAMF (Autopilot, compliance, app deployment)
Monitor and remediate non-compliant devices
Support Microsoft 365 (Exchange, Teams, SharePoint)
Support security operations (Defender alerts, incident triage)
Maintain infrastructure (AD, DNS, DHCP, virtualization)
Administer backups and perform restore testing
Execute change management procedures with approvals
Maintain asset lifecycle and inventory tracking




Develop PowerShell automation scripts
Produce audit evidence and support compliance activities

Experience and Knowledge

Bachelor of Information Technology or relevant work experience
2+ years Helpdesk / SysAdmin experience
Microsoft 365 and Entra ID administration
Intune (required), JAMF (asset)
Windows and Active Directory fundamentals
Basic networking knowledge
Backup solutions (Veeam or equivalent)
Basic PowerShell scripting

Security and Compliance

Understanding of MFA, Conditional Access, least privilege
Patch and vulnerability management
Security monitoring and incident response basics
ISO 27001 awareness preferred

Skills and Abilities

Ability to work independently & in a team setting with strong interpersonal skills
Ability to learn, understand, and apply new technologies
Strong written and verbal communication skills
Highly self-motivated and able to follow instruction
Strong technical, analytical and problem-solving skills
Attention to detail (Documentation)

📌 Systems Administrator I (Eight Mile Plains)
🏢 Wenco International Mining Systems
📍 Eight Mile Plains