ONLY CANDIDATES WITH AUSTRALIAN WORK RIGHTS ARE COMPELLED TO APPLY
XYZ Dental are on the lookout for a Technical Support Specialist to join their team of experts.
You might've done this before? Or you've been on the bench for a long while and want a change?
Grow your career working at the cutting edge of Dental Technology!
REAL CAREER PROGRESSION, GLOBAL ACCESS TO THE LEADERS IN THE INDUSTRY
Role Description
As a CAD-CAM Support Specialist, your primary role is to provide exceptional technical support to our clients and their CAD-CAM systems. Your responsibilities will extend to pre-sales demonstrations, installation, training and servicing.
The successful candidate will have a particular focus on CAD systems however will be across the entire CAD-CAM workflow which includes intraoral scanners, milling and 3D printing systems.
This is a full-time hybrid position based in Melbourne, VIC with some travel across Australia and Recent Zealand. Support is provided via remote access as well as on-site.
Experience working in CNC or CAD-CAM workflows including milling and 3D printing would be an advantage as would experience as a Dental Technician.
Qualifications & relevant skills you might have:
- At least two years of experience in Dental CAD-CAM support or manufacturing
- Strong knowledge of exocad software and CAD softwares such as 3Shape, CAM, an advantage
- Ability to understand and troubleshoot milling machines and 3D Printers
- Dental Technician qualification is an advantage but not critical
- Excellent communication, technical writing, and problem-solving skills
- Ability to work both independently and collaboratively with a team
- Excellent time management and organizational skills, with the ability to manage multiple tasks and priorities simultaneously
- Experience with CAD software, CAM software, and Dental Implant manufacturing is a plus
- Demonstrated experience in Help Desk, Technical Support or Systems Support role in a Lab, Dental Manufacturing or Dental Practice would also be favourable
Company Description XYZ Dental is a leading industry provider of cutting-edge products and solutions in the field of CAD-CAM Dentistry for Dental practices and Laboratories Australia-wide. We distribute and use highly advanced products including Lab Scanners, Intraoral Scanners, CAD software, Surgical planning software, 3D printers, Milling machines, Implant components and materials. Our state-of-the-art Milling & 3D Printing Centre allows us to create products and solutions using the latest technology.
Sound like a good fit?
Great! Please apply by submitting your resume and cover letter.