ResMed is seeking a leader to establish and evolve the Customer Intelligence Foundations, shaping governance for AI agents, knowledge layers, and synthetic audiences to drive CX improvements. You will partner with CX, Product, and leadership to align intelligence with business priorities.
The role is hybrid, requiring 2–3 days in the Sydney office and close collaboration with global teams to deliver trusted customer insights across the organisation.
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📌 Head, Customer Intelligence Foundations & AI Governance (Sydney)
🏢 Resmed
📍 Sydney
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