Calven is the workplace platform used by companies like Canva, Officeworks, nib and AirTrunk to run their offices, with desk and room booking, visitor management and workplace analytics. We’re looking for a junior Customer Success Manager to help customers get started with Calven and get the most out of it. You’ll be mentored closely by our Deployment & Customer Success Lead and take on real work from day one. The role is full-time, with 2–3 days a week in our Sydney CBD office.

What you'll do:

- Help set up new customers and keep their projects on track
- Be a friendly first point of contact for customer questions
- Create user guides and run training sessions
- Use data to show customers how Calven is working for them
- Share customer feedback with our Operations and Product teams

About you:

- A year or two of experience in customer success, account management, project coordination, support or similar
- Organised, curious and a transparent communicator
- Keen to learn and grow with regular coaching
- Full working rights in Australia
- Experience with Workplace or HR tech platforms, or tools like HubSpot and Confluence, is a bonus but not essential

📌 Customer Success Manager (Sydney)
🏢 Calven
📍 Sydney