20 Oct
|
Marketing Association of Australia
|
Sydney
20 Oct
Marketing Association of Australia
Sydney
Education Manager
Marketing Association of Australia
Sydney | Flexible work arrangements | Four days per week
About the job
Help deliver learning that builds the capability of Australian marketers.
The Marketing Association of Australia (MAA), bringing together AANA and ADMA, is building on established education assets and deep industry relationships to become the trusted learning partner for marketers throughout their careers. We are looking for an organised, learner-focused Education Manager to run our retail education offering end-to-end.
You will coordinate the open-enrolment courses learners can book directly with MAA. From curriculum planning and the academic calendar to educator coordination, enrolment support, course delivery, feedback and improvement, you will make sure each part of the learner experience works well.
Working with the Director of Education, the Education Manager – Client Partner, Marketing, Finance and a network of educators, you will keep courses relevant, well-run and responsive to learner needs. You will bring a strong operational mindset, care about learning quality and enjoy making complex activity feel seamless for learners and educators.
This role is based in Sydney with flexible work arrangements and is four days per week (30 hours).
What you will lead
Coordinate the retail learning portfolio
Keep course schedules, curriculum, learning materials and educator arrangements up to date, working with practitioners to make learning relevant and practical.
Deliver courses from start to finish
Coordinate course publication, registration, communications, educator preparation, delivery, learner support and follow-up across in-person and digital formats.
Make the learner experience work
Help learners with enquiries, registration and access issues, and look for ways to make course information, systems and support clearer and easier to use.
Use feedback to improve
Track enrolments, attendance, course feedback and delivery performance. Turn what learners and educators tell us into practical improvements and recommendations.
Work across MAA
Partner with Education, Marketing and Finance colleagues to provide reliable course information and reporting, coordinate activity and support a consistent education experience.
What you will bring
- Experience coordinating education, training, events or customer-facing services, with the organisation to manage multiple activities and deadlines.
- A genuine focus on learners and customers, and the communication skills to support people professionally and clearly.
- Confidence coordinating educators, suppliers or other contributors and keeping schedules, materials and records accurate.
- Strong planning, problem-solving and follow-through, including the ability to spot delivery issues early and resolve them calmly.
- Comfort with digital tools and a willingness to work with learning platforms and customer systems such as an LMS or CRM.
- A collaborative approach, practical commercial awareness and interest in improving how learning is delivered.
- Experience in marketing, skilled education or a membership organisation would be useful; relevant qualifications or equivalent experience are welcome.
Why Marketing Association of Australia
Join MAA at a defining moment for Australia’s marketing industry. The AANA and ADMA merger brings together complementary expertise, education assets and industry relationships. You will help make that learning offer work for individual marketers, delivering courses that are useful, well-supported and connected to the realities of the profession.
Apply
Please send your resume and a concise cover letter to
[email protected], outlining your experience coordinating learning or customer-facing programs and how you deliver an exceptional learner experience.
For a confidential discussion or a copy of the full position description, contact the same address.
Applications close on Monday 2 November 2026
If this opportunity interests you, but your experience does not match every point, we encourage you to apply. We value different career paths and perspectives. Please let us know if you need adjustments to participate in the recruitment process.
📌 Education Manager (Sydney)
🏢 Marketing Association of Australia
📍 Sydney