About Us

Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation. Our ability to deliver on this purpose will be dependent on our people.

As the energy sector rapidly evolves with electrification, renewables, and sustainability at the forefront, we are delivering innovative centralised energy solutions to meet the needs of modern communities.

About the Role The Event Triage and Fraud Lead supports the management of compliance and fraud incidents from identification through to reporting and resolution. You will provide expertise in event triage, risk assessment, investigation planning, and support preparation of breach reporting and regulatory responses. This role drives the timely, effective and risk-based management of compliance and fraud events.

This is a newly created permanent position, based at Docklands with a hybrid working environment of 2-3 days in the office per week. Please note this is an individual contributor position with no people leadership responsibilities.

Key Responsibilities

- Lead triage, assessment and prioritisation of compliance and fraud events, ensuring timely identification and escalation of high-risk issues.
- Coordinate stakeholder responses, provide investigation guidance, and support risk mitigation to minimise customer and regulatory impacts.
- Support fraud investigations and provide advice on fraud prevention, detection and remediation strategies.
- Review and challenge event investigations, root cause analyses, and regulatory reporting to ensure quality and compliance.




- Contribute to the design and continuous improvement of compliance incident and fraud management frameworks, processes and reporting.
- Deliver training, guidance and insights on compliance and fraud management, building capability and promoting a strong risk-aware culture across the Customer business.

About you

- Tertiary qualifications in Business, Law, Risk, Policy or a related discipline with strong experience in compliance, risk, obligations management, investigations, regulatory reporting or governance within the Energy sector or similar complex retail regulatory environment.
- Knowledge of relevant laws, regulations, and compliance standards or an ability to quickly acquire this.
- Strong communication, stakeholder management and relationship management skills, with the ability to translate complex issues and influence stakeholders across all organisational levels.
- Strong analytical and problem-solving ability, with sound judgement, the confidence to challenge constructively and a pragmatic and a risk-based approach to decision making.

Applications close 11.59pm, Tuesday 3 November 2026

Why Us?

EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here’s what you can look forward to:

- Employee discounts on electricity and gas, plus savings on major brands and products
- 20 weeks’ paid parental leave – completely gender-equal
- Energise Program – adaptable working that’s team-centric, enabling teams to agree and succeed together
- Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
- Supportive leaders and a down-to-earth culture where you can be your authentic self

📌 Event Triage and Fraud Lead (Melbourne)
🏢 EnergyAustralia
📍 Melbourne