The primary accountabilities of the Visits Processing Officer include: * Undertake processing of visits bookings ensuring all visitors are approved. * Input and maintain accurate computerised and hardcopy records of visitor details. * Ensure confidentiality of all documentation handled and maintain a sure filing system. * Relay information regarding visits procedure at time of booking. * Confirm booking on arrival of visitors. * Direct visitors as required. * Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers. * Answer queries from members of the general public and relatives and friends of prisoners. * Provide information service relating to visit times, days, duration and frequency of visits. * Maintain confidentiality when dealing with visitors. * Receive monies and approved items of prisoner property from and to external parties. * Maintain confidentiality. * Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process. Applications to remain current for 12 months.
📌 Visits Processing Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane
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