As a Contact Centre Representative, you’ll be an important first point of contact for our patients and practices. You’ll use your dental knowledge and customer service skills to provide helpful, professional and efficient support.
Your responsibilities will include:
- Manage patient inquiries, appointments, and records across phone, email, and online platforms.
- Assist with insurance queries, payment options, and general service information.
- Coordinate with dental staff to ensure explicit communication and quality care.
- Address patient complaints or concerns with professionalism and empathy.
📌 Contact Centre Representative (South Brisbane)
🏢 Abano Healthcare
📍 South Brisbane
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