- Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.
- Maintain internal email mailbox.
- Order entry on SAP.
- Process invoices and credits.
- Customer support and enquiries .
- Liaise with freight providers for delivery coordination.
- Provide assistance to Sales and Logistics teams.
📌 Customer Service Officer (Pinkenba)
🏢 Sika
📍 Pinkenba
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