THE ROLE
This position will support continuous improvement of ICCMS (CRIS/CRISSP/FERIS) to address business need, create process efficiencies and deliver improved outcomes for Children & Families, Disability, Front End Reception and Child Protection. Demonstrated experience in front line service delivery is crucial.
The position is responsible for providing subject matter expertise in the development of business requirements, test cases and execution of test cases using the standard tools and processes governed by the program. The series of ICCMS projects and enhancements is critical to improving systems for operational staff and clients. There will be some requirements for afterhours activity to support the ICCMS release process.
ACCOUNTABILITIES INCLUDE * Contribute to the full life cycle of projects to meet departmental objectives including: * Assisting in research, analysis and implementation of projects based on defined outcomes and outputs * Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing,



timeline and budget parameters * Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met * Provide effective support to service delivery sites in the implementation and use of client systems. * Undertake system user acceptance testing and assess and action data fix requirements to ensure system maintenance. Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.

📌 Senior Program Adviser (Melbourne)
🏢 Victorian Government
📍 Melbourne