- UniSC Clinical Trials | UniSC Sunshine Coast, Sippy Downs or Health Hub Morayfield
- Professional Level 1, $38.88 per hour plus 12% superannuation
- Casual opportunity
The Opportunity The Participant Recruitment team at UniSC Clinical Trials is looking for motivated and reliable casual team members to help engage and support people interested in participating in clinical trials. These roles are vital in creating a positive first impression for participants and ensuring smooth recruitment and enrolment processes. In this role, you will act as the initial point of contact for potential participants, providing information, assessing eligibility, and scheduling their first clinic visit. This is a hands-on, engaging position offering flexibility and the opportunity to work in a purpose-driven, collaborative environment.
For more information, please visit us online Clinical Trials Centre
You will
- engage potential participants via phone, text, email, and social media;
- provide clear information about clinical trials and answer questions to support informed participation
- conduct pre-screening questions over the phone to assess initial eligibility and book clinic screening appointments;
- accurately record data in secure systems while maintaining strict confidentiality;
- collaborate with team members to balance workload and support administrative tasks;
- work with stakeholders across the network to enhance recruitment strategies and outcomes; and
- contribute to meeting or exceeding participant recruitment and enrolment targets.
About you You are organised, personable, and enjoy engaging with people.
You take pride in accuracy and confidentiality, are comfortable working with data systems, and thrive in both independent and team-based tasks.
Following completion of the training period, applicants should be available to work shifts finishing between 7.00 pm and 8.00 pm, as well as weekends, when business needs require it.
You will possess:
- Experience in customer service, administration, or participant engagement roles;
- Strong communication skills, both verbal and written, with a friendly, skilled approach;
- High attention to detail and accuracy when recording information;
- Ability to manage multiple tasks, prioritise effectively, and work independently;
- Confidence using digital systems, databases, and Microsoft Office;
- Previous experience in contact centre environments would be advantageous.
UniSC is an equal chance employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at
[email protected] or call +61 7 5430 2830. How to apply To be eligible to apply you must have legal work rights in Australia.
All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC
UniSC does not accept unsolicited applications. For agency inquiries, contact
[email protected]
Applications for this position close midnight, Sunday 1 November 2026.
Your completed application must include:
- a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the job advertisement. There will be opportunity within the application form to also include supporting documentation should you wish, and we encourage you to do so.
Applications will be reviewed and interviews may be conducted as suitable applications are received. We encourage you to apply as soon as possible, as UniSC reserves the right to close this advertisement early if suitable candidates are identified. Further information regarding how to prepare your application is available on our website: Join our team
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
Have questions or want to know more? For a confidential discussion, please contact:
Odette Attiwell
Participant Recruitment and Experience Coordinator- Clinical Trials
Email:
[email protected]
Discover UniSC
Our Culture & Benefits:
- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- Versatile work arrangements & generous leave options.
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