Customised Compounding is seeking a part-time/full-time (Mon-Fri) customer service admin staff to join our team in Dural, NSW. In this role, you will be responsible for providing high-quality administrative and customer service support to our pharmaceutical compounding business. With a focus on efficient and friendly customer interactions, this position is crucial in delivering a seamless experience for our clients.
What you'll be doing
- Handle incoming phone calls, emails, and customer inquiries in a professional and timely manner
- Process customer orders and maintain accurate records
- Provide administrative support for the pharmacy team, including scheduling, data entry, and file management
- Assist with order fulfilment and prescription data entry
- Accurate prescription administrative processing
- Contribute to a positive and collaborative work setting
- Promote Customised Compounding's products and services to new and existing customers
What we're looking for
- Previous experience in a customer service or administrative role,
preferably in a pharmaceutical or healthcare setting
- Strong communication and interpersonal skills, with the ability to provide exceptional customer service
- Excellent organisational skills and attention to detail
- Proficiency with typing, speed and accuracy.
- A positive, team-oriented attitude and the ability to work collaboratively
- Knowledge of pharmaceutical terminology and practices would be an advantage
- Able to work under pressure, in a fast paced environment
What we offer
At Customised Compounding, we are committed to providing a supportive and flexible work environment. We offer:
- Opportunities for professional development and career advancement
- A collaborative and friendly team culture
- Discounted health and wellness products
If you're ready to join a dynamic and growing pharmaceutical company, we encourage you to apply now.
You must have the rights to work in Australia to apply for this job.