Location: Cannon Hill, QLD
Office: QBuild, 18 Southgate Avenue, Cannon Hill
Contract: ASAP start through to 19 January 2026 (with potential extension)
Are you the kind of person who can keep calm under pressure, solve problems on the fly, and deliver top-notch customer service with a smile? If you're a natural communicator who thrives in a fast-paced environment, we want to hear from you!
What's the role all about?
You'll be the friendly voice and helping hand for customers and stakeholders, managing enquiries, solving problems, and ensuring exceptional service delivery.
Your day could include: ✅ Handling high-volume inbound calls
✅ Providing outstanding customer service
✅ Resolving customer complaints and enquiries
✅ Accurate data entry and record keeping
✅ Preparing documents and reports
✅ Building strong relationships with customers and stakeholders
✅ Supporting a positive and collaborative team environment
✅ Working towards KPIs in a busy call centre setting
What we're looking for
We're keen to chat with people who have experience in:
✔️ Call centre operations
✔️ Customer service
✔️ Data entry and administration
✔️ Handling high call volumes
✔️ Complaint resolution
✔️ Problem-solving and conflict management
✔️ Strong verbal communication and active listening skills
✔️ Time management and multitasking
✔️ Computer literacy and accurate record keeping
✔️ Team-focused attitude
⚠️ Important Requirement
Due to operational demands and a busy workload, successful candidates must not have any leave booked during the first three months of the contract. Leave requests during this period may not be approved.
Why apply?
✨ Join a well-known Queensland Government organisation
✨ Great team culture and supportive workplace
✨ Gain valuable experience in a busy customer-focused role
✨ Potential contract extension opportunities
✨ Convenient Cannon Hill location
If you're organised, customer-focused, and ready to hit the ground running, we'd love to hear from you!
Apply now or reach out for more information. Know someone who'd be perfect for this role? Feel free to share it with them!
📌 Maintenance Support Officer (Queensland)
🏢 Findmea
📍 Queensland
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