Great Southland Bullion (GSB) is hiring Mandarin-speaking, full-time Retail Sales Associates to join our GSB Victoria Stores.

You'll help customers sell their unwanted gold and silver (jewellery, bullion, etc.) as well as guide and support customers in buying gold and silver bullion.

No precious metals experience is required - we provide full, industry-leading training. If you enjoy working with people, take pride in customer relationships, and want to build a career in a specialised and trusted industry, we'd like to hear from you.

About GSB

GSB is a boutique precious metals business that buys and sells gold and silver using industry-leading technology. Our stores are located inside major shopping centres, giving customers a safe, secure and convenient place to trade. To understand more about who we are, click here: https://greatsouthlandbullion.au/

Your Role

- Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) and to support them in buying gold and silver bullion.
- Provide informed and confident guidance based on market knowledge
- Focus on marketing and promoting the business
- Handle transactions with care, accuracy, and professionalism
- Create a safe, respectful, and supportive environment for every customer




- Uphold the GSB values and culture in every interaction
- Assist with opening, closing and store presentation

Requirements

- Must speak Mandarin
- Flexibility and willingness to work across our 3 locations - Chadstone, Glen Waverley and Box Hill
- Access to reliable personal transport
- Professionalism and personal pride in presentation
- Emotional intelligence and the ability to show genuine empathy
- Confidence, clarity, and discretion in communication
- Solid attention to detail and accuracy
- A commitment to ethical conduct and trust-building
- The ability to build rapport with a diverse customer base

What We Offer

- Full-time rate starting at $70,000
- Casual, part-time and full-time roles with flexible hours across a 7-day roster
- Full product and industry training - you don't need a precious metals background
- Hands-on management support and genuine scope to grow with a national brand
- A team that values relationships, integrity, generosity and partnership

How To Apply

Click here: https://gsbullionau.prevueaps.com/jobs/336203-122646.html

Only shortlisted candidates will be contacted.

📌 Retail Sales Associate - Precious Metals (Melbourne)
🏢 Great Southland Bullion
📍 Melbourne