Looking for an organised Business Support Officer with strong customer service and travel coordination skills.

Your new company
Our client is a key player in Queensland's $50 billion building industry, employing 235,000 people, they maintain vital assets like schools and hospitals. With 1,500 staff and extensive facilities, it supports regional areas, trains young tradespeople, and swiftly responds to disasters, ensuring community resilience and industry stability. Your new role

- Coordinate travel arrangements including flights, accommodation, car hire, charters and ferries
- Manage incoming calls, emails and correspondence, ensuring requests are actioned within required timeframes
- Provide high-quality customer service and administrative support to internal and external stakeholders
- Prepare documents and reports and maintain accurate records across business systems
- Liaise with suppliers and stakeholders to support timely service delivery
- Maintain registers, procedures and administrative documentation
- Assist with general business support while working within a fast-paced, KPI-driven environment
What you'll need to succeed

- Previous administration, business support or customer service experience




- Strong organisational skills with the ability to manage competing priorities
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Confidence in coordinating travel and working with multiple stakeholders
- Proficiency in Microsoft Office, with the ability to quickly learn new systems
- Ability to work effectively in a fast-paced, deadline-driven environment
- Skilled, proactive and team-focused approach
What you'll get in return
This is a great opportunity to join a busy government team in Rockhampton on a temporary contract from 26 October to 24 December 2026, with the potential for extension. You'll gain experience across travel coordination, customer service and business administration while working within a supportive and fast-paced environment.What you need to do now
If you're interested in this role, applications can be submitted via the "apply now" button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on .
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

📌 Business Support Officer (Queensland)
🏢 Hays
📍 Queensland