APM is seeking a dynamic Client Services Officer (Assessments) to engage directly with clients across telephony and CRM systems, scheduling assessments and resolving enquiries with empathy. You’ll de-escalate situations and ensure exceptional service in a fast-paced environment.
Ideal candidates bring prior call centre or retail experience, strong problem-solving abilities and a team-oriented approach across multi-site teams, with a proven track record of meeting KPIs and delivering customer
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📌 Client Success & Assessments Specialist (Western Australia)
🏢 Apm
📍 Western Australia
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