Senior Investigator – SIRA

- Opportunity: Ongoing
- Grade: DCS Clerk 9/10
- Salary: $133,348 - $146,945 plus Superannuation and Leave Loading
- Location: Sydney/ Gosford

The prospect: Are you ready to make a real impact and be part of a dynamic agency safeguarding State’s worker’s compensation, compulsory third party and home building compensation schemes? We're on the hunt for an exceptional Senior Investigator with a background in regulatory and criminal investigation to work with our Regulatory Operations Investigations team.

About the team

The Regulatory Operation team is responsible for conducting investigating into offences against the workers compensation and home building insurance schemes. We're determined to be a formidable regulator, driving positive change in behaviour, and ensuring strict compliance across the schemes.

About the role

The Senior Investigator provides oversight to our Regulatory Operations team under the umbrella of Enforcement at the State Insurance Regulatory Authority. Your supervision will guide and inspire our team as they conduct major, complex investigations, inspections, and targeted operations to uphold and strengthen compliance with SIRA's relevant legislation.

In this role, you will:

- Prepare, oversee, and undertake complex compliance and investigation activities, delivering risk-based regulatory programs to enhance compliance.
- Lead proactive compliance operations.
- Provide expert advice to internal and external stakeholders, maximizing regulatory outcomes and reducing negative impacts on the schemes regulated by SIRA.
- Keep abreast of relevant legislation, policy, and procedures, setting an example of exemplary regulatory practice for the NSW community.
- Gather and review evidence, prepare and maintain records, documents, submissions, and reports, recommending appropriate actions to decision-makers and ensuring compliance with legislative requirements.
- Mentor and coach team members to develop their capabilities, enabling the delivery of innovative regulatory services.
- Offer expert advice to senior managers on significant developments and compliance objectives, contributing to business planning and performance.





To be successful in this role you will demonstrate:

- Certificate IV of Government Investigations or similar qualifications
- Proven expertise in supervising operational staff, providing invaluable support and mentorship in high-pressure environments.
- Expertise in conducting high-quality complex investigations into fraud and/or industry misconduct, and proven ability to identify and manage operational risks.
- A track record of skilfully conducting and overseeing investigations and inspections, proficiently gathering evidence, and preparing prosecution briefs.
- Superior knowledge of the criminal law, rules of evidence, criminal procedures, and administrative law.
- Familiarity with electronic Investigation Case Management Systems, enhancing your efficiency and effectiveness
- Advanced communication skills, producing timely, well-crafted reports, and effortlessly engaging with stakeholders inside and outside the organization.
- Demonstrated experience in devising and executing successful compliance programs.

If you have any further questions, please contact Rosita Pinto, Investigations, Enforcement Directorate via [email protected]

How to Apply

Please submit your CV for review (no more than 5 pages) and a cover letter (no more than 2 pages) demonstrating your capabilities for the role.

Benefits

- Enjoy genuine flexible working arrangements that support work-life balance.
- Collaborate in state-of-the-art offices designed for innovation and connection.
- Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
- Take advantage of excellent professional development and learning opportunities to help you thrive.

Essential Requirements To be considered for roles in the NSW public sector,



applicants must:

- Be NSW residents or in the process of relocating to NSW
- Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role

Salary Grade 9/10, with the base salary for this role starting at $133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday, 20 October 2026 at 9:59am

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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