Job Description

Your Role

As a Field Delivery Coordinator, you'll be responsible for managing the customer journey from sales handover through to installation, completion and job closeout. You'll coordinate customers, installation partners, suppliers and internal teams to ensure every project is delivered safely, compliantly and on time.

Reporting to the National Field Delivery Manager, you'll oversee scheduling, customer communications, logistics, compliance documentation and operational administration while keeping projects on track and delivering a seamless customer experience.

What You'll Be Doing

- Coordinate site assessments, installations, commissioning and rectification works.
- Manage customer communication, scheduling and delivery milestones from sale through to completion.
- Liaise with installers, contractors, suppliers and internal teams to ensure projects are delivered on time and to a high standard.
- Monitor installation progress,



resolve delivery issues and proactively manage risks, delays and schedule changes.
- Prepare and process network applications, rebate claims, STC documentation and other compliance requirements.
- Manage installation logistics, equipment ordering and material availability.
- Maintain accurate project records, work orders and customer documentation.
- Verify installation completion and ensure all compliance, handover and closeout requirements are met.
- Investigate and resolve customer enquiries, coordinating any required follow-up actions.
- Identify opportunities to improve delivery processes, customer experience and operational performance.

Key Stakeholders

You'll work closely with customers, installers, suppliers, sales, marketing, finance, operations and leadership teams to ensure successful project delivery.

📌 Field Delivery Coordinator (Sydney)
🏢 intelliHUB
📍 Sydney