UQ Residences has been established to operate all accommodation owned by the University, offering best-practice student care and well-being that will set an elevated experience for university student accommodation.

UQ Res delivers the key objective of a residential experience consistent with a world class university, an inclusive on-campus community for students with high-quality living environments to support academic excellence and facilitate a live-study-play cultural environment. UQ student residences will be both high quality and competitively priced to encourage the enrolment of a diverse cohort of students, including those from less advantaged backgrounds and from rural and remote areas. Integration with other services on campus will provide a seamless experience for students and will help them to adjust to university life. The new UQ student residence will substantially widen the accommodation choices available to UQ students. It will be the perfect place to study, unwind and connect with new friends.

It is an exciting time to join UQ Res, with the new MVP student residence opening in 2027. This significant addition to UQ’s residential accommodation will support the continued growth of our community and represents an exciting new chapter for UQ Res and our team.

At UQ Res, we recognise that our people are our greatest asset. As such, we seek to recruit innovative people who are passionate about helping us to advance our mission and broaden our impact.

Our culture is built on the things that we value most highly – the pursuit of excellence; creative and independent thinking; honesty and accountability; mutual respect and diversity; and providing support for our people. Through the promotion of these values, we’re creating a culture that encourages our people to bring their very best, authentic self when they come to work at UQ Res.

PRIMARY PURPOSE OF POSITION

Provide general financial and accounts support to UQ Res. This role is responsible for ensuring revenue and expenditure is accounted for in an accurate and timely manner so that UQ Res can effectively manage its financial resources. Integral member of the accounting team, processing and recording transactions, preparing reports and budgets,



monthly profit and loss reviews, fielding communications with customers and vendors and ongoing financial compliance.

DUTIES

Duties and responsibilities include, but are not limited to:

- Assist with customer billing and ensure charges are raised accurately and in a timely manner.

- Provide financial and accounts support to customers and the Customer Service team.

- Monitor outstanding accounts and undertake timely follow-up of overdue debts.

- Support debt collection activities, including follow-up of overdue accounts and payment arrangements.

- Support financial management and reporting activities as required.

- Raise invoices, miscellaneous charges and tax invoices as required.

- Review and process customer refund requests, ensuring appropriate supporting documentation and approvals.

- Complete daily bank and EFTPOS reconciliations and process refunds.

- Assist with the review and continuous improvement of financial policies, procedures and internal controls.

- Manage the accounts payable process, including invoice processing, payment preparation and regular supplier statement reconciliations.

- Monitor and manage the accounts inbox, ensuring queries are responded to accurately and in a timely manner.

- Prepare routine financial and management reports as required.

- Prepare monthly balance sheet reconciliations and investigate and resolve reconciling items.

- Manage the corporate credit card process, including reconciliation and supporting documentation.

- Assist with month-end and year-end financial processes as required.

- Maintain accurate financial records and supporting documentation in accordance with organisational requirements.

- Undertake other financial and administrative duties as required.

Selection Criteria

ESSENTIAL

- Qualification in accounting,



finance or a related discipline.

- Minimum five years’ experience in a finance, accounts or similar role.

- Demonstrated experience across accounts receivable and accounts payable, including reconciliations and debt management.

- Strong working knowledge of Xero or a comparable accounting system.

- Solid proficiency in Microsoft Excel and other Microsoft Office applications.

- High level of accuracy and attention to detail, with a commitment to maintaining accurate financial records.

- Robust organisational and time-management skills, with the ability to effectively manage competing priorities and meet deadlines.

- Strong written and verbal communication skills, with the ability to communicate effectively with customers, colleagues and suppliers.

- Proactive and solutions-focused approach, with the ability to identify and resolve financial and administrative issues.

- Ability to work independently, use initiative and contribute effectively as part of a small team.

- Commitment to efficient and accurate work practices.

DESIRABLE

- Experience working within the student accommodation, residential services or higher education sector.

- Experience using the StarRez residential management platform, particularly in relation to resident accounts and financial transactions.

OTHER

Ensure you are aware of and comply with legislation and UQ Res policies relevant to the duties undertaken, including but not exclusive to:

· UQ Res On-boarding manual

· Requirements of the Queensland occupational health and safety (OH&S;) legislation and related OH&S; responsibilities and procedures developed by the University or Institute/School

· The adoption of sustainable practices in all work activities and compliance with associated legislation and related sustainability responsibilities and procedures

ORGANISATIONAL RELATIONSHIPS

The position will work across UQ Res and will report to Finance Manager. This position is full time.

UQ Res values diversity and inclusion and actively encourages applications from those who bring diversity to UQ Res.

Any questions regarding this role, please contact ••••@uqres.com.

📌 Finance Officer (Saint Lucia)
🏢 UQ Res
📍 Saint Lucia