About Us

Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions.

Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,400+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.

As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed.

About the Role

Our Administration Assistant provides essential administrative and coordination support to the People & Culture team across Wilmar Sugar & Renewables. Based in our Townsville office, this role focuses on the day-to-day administration that keeps People & Culture processes running smoothly, including maintaining employee records, supporting systems and documentation, coordinating meetings, processing invoices, and providing general administrative support to the People & Culture Team. This is a hands-on, detail-focused role suited to someone seeking an opportunity to transition from reception or general admin into a corporate function.

Role Responsibilities:

- Provide general administrative support across People & Culture activities
- Manage documentation,



filing and record maintenance across employee files and systems
- Coordinate onboarding, offboarding and employee lifecycle paperwork
- Maintain accurate data within HR systems and reporting tools
- Support meeting coordination, scheduling and diary management
- Assist with reporting, audits and process improvement from an administrative perspective

About you:

- Proven experience in an administrative or coordination role (Reception, Administration or Shared Services experience advantageous)
- Strong organisational skills with high attention to detail and accuracy
- Confidence using business systems, databases and reporting tools
- Clear written and verbal communication skills with a professional approach
- A reliable, service-oriented mindset and willingness to support a busy team

Recruitment Process

Applications are assessed independently and on their individual merits against the requirements of the advertised role.

As part of our recruitment process, shortlisted candidates may be required to –

- Complete interviews, assessments, reference checks and verification of qualifications, licences and work rights.
- Successful candidates will be required to satisfactorily complete any role-specific pre-employment checks,



which may include a pre-employment medical assessment (including drug and alcohol screening).
- A National Police Check and other compliance requirements.

Due to the volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within four weeks of the job ads expiry, please consider your application unsuccessful.

We encourage you to apply for future opportunities with Wilmar that align with your skills and experience.

Wilmar Sugar & Renewables is an Equal Opportunity Employer.

Recruitment Process

Applications are assessed independently and on their individual merits against the requirements of the advertised role.

As part of our recruitment process, shortlisted candidates may be required to –

- Complete interviews, assessments, reference checks and verification of qualifications, licences and work rights.
- Successful candidates will be required to satisfactorily complete any role-specific pre-employment checks, which may include a pre-employment medical assessment (including drug and alcohol screening).
- A National Police Check and other compliance requirements.

Due to the volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within four weeks of the job ads expiry, please consider your application unsuccessful.

We encourage you to apply for future opportunities with Wilmar that align with your skills and experience.

Wilmar Sugar & Renewables is an Equal Chance Employer.

📌 People & Culture Administrator (Townsville)
🏢 Wilmar Sugar and Renewables
📍 Townsville