Receptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 10 doctors, 1 nurse and onsite pathology.

Duties include, but not limited to:
Meeting and greeting patients at the Front Desk
Ensuring a smooth registration process
Providing administrative support to the clinical team as required
Assisting with incoming phone calls
Billing and processing payments and Medicare rebates
Dealing with patient bookings and rescheduling of appointments as necessary;
General administration duties, practice cleanliness and restocking as needed;
Providing GP assistance where required within scope of receptionist role.
End of day banking.

Successful applicants must possess:
Reception/Admin Experience within a Medical Practice
Excellent customer service skills;
Polite,



accommodating manner;
Intermediate computer knowledge (Best Practice experience desired but not essential);
Empathy towards others and a genuine desire to assist patients, specialists and co-workers;
Flexibility to cover shifts as required at any of our clinics (Richmond/ Hawthorn/South Yarra)
Be available for shifts ranging between:

Monday - Thursday 7:45am - 8:00pm

Friday 7:45am - 5:30pm

Saturday 8:30am - 4:00pm

Sunday 8:30am - 1:00pm

Please clearly outline your availability, including the days and hours you are available to work, in your application.

📌 Medical Receptionist Casual Hawthorn
🏢 Balanced Medical
📍 Hawthorn