About Us

We strive to provide our clients with the highest quality service and products, and we believe that our employees are the key to achieving this goal. We pride ourselves on our company culture, which values loyalty, commitment, collaboration, integrity and diversity. We believe every employee brings a unique perspective and skillset and welcome our team members to share their ideas and work together to achieve our common goals and that is why at JAS we believe People Make the Difference!

About the Role

Reporting to the Branch Manager you will be responsible for managing export shipments from end to end while delivering exceptional customer service and operational excellence.

This role will suit someone who enjoys working in a fast-paced freight forwarding environment and takes pride in ensuring shipments move efficiently, compliantly and on time.

Key Responsibilities
Manage export shipments from booking through to final delivery
Prepare and coordinate export documentation accurately and within required timeframes
Liaise with customers, carriers, overseas agents and service providers
Arrange cargo collections and monitor shipment progress
Track shipments and proactively communicate status updates
Prepare pre-alerts and shipping documentation




Maintain customer files and operational records
Process customer invoicing and approve supplier charges
Ensure compliance with company procedures and international regulations
Investigate and resolve shipment issues and customer enquiries
Support continuous improvement initiatives and operational efficiencies

What You'll Bring

Essential
Freight forwarding experience within exports (airfreight, ocean freight or both)
Robust customer service and relationship management skills
Excellent communication and organisational skills
High attention to detail and accuracy
Ability to manage multiple priorities and deadlines
Strong administration and computer skills

Preferred
CargoWise experience
Air and/or sea export operations experience
Understanding of international shipping documentation and processes
Knowledge of Australian export and customs requirements

Why Join JAS?
Global freight forwarding organisation with solid career development opportunities
Supportive and team-oriented team environment
Competitive salary package
Learning and development opportunities
Employee recognition programs
Opportunity to work with a diverse range of multinational customers

📌 Export Specialist Brisbane
🏢 JAS Forwarding Worldwide
📍 Brisbane