WorkForce Software, an ADP company, is hiring anSenior Implementation Consultant.
Responsibilities
Obtain and maintain certification in WFS Product Suite applications required to perform the role
Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders.
This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
Educate customers on best practices in the implementation of WorkForce Software/WFM software
Facilitate client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software
Deliver projects and tasks on time and within budget by effectively managing workload
Attend and facilitate team meetings
Follow established processes and best practices to continuously improve skills, while mentoring others on process.




Provide project status updates to key stakeholders both internally and externally
Partner with internal teams during project phases to ensure successful customer implementation
Lead and collaborate with the WFS team to ensure thorough testing of the customer's requirements
Lead roll‐out and go‐live activities, including data migration and system setup
Be familiar with aspects of labor laws as it pertains to time and attendance rules, scheduling and leaves of absences.
Conduct web-based and in office customer training
Proactively participate in training courses and engage in self-directed learning to acquire the skills and knowledge necessary to achieve success in this role and contribute to the team's objectives
Understand the customer needs in the development of strategic plans
Troubleshoot issues and
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📌 Senior Implementation Consultant (Melbourne)
🏢 Automatic Data Processing
📍 Melbourne