Import & Customer Service Administrator | 12-Month Contract
The Adecco Group is the world's leading provider of HR solutions.
We deliver recruitment and career services to organisations and individuals across the employment life cycle.
In Australia, Adecco has over 50 years of industry experience, making us a trusted provider of permanent and temporary recruitment solutions.
About Us
Our client is a large, well-established Japanese food brand with a strong global presence.
They are seeking an organised and personable Import Administrator / Customer Service & Order Entry professional to join their team on a 12-month contract.
This is a varied role covering customer service, order processing, imports and inventory administration.
Most importantly, we are looking for someone with excellent communication skills and exceptional attention to detail.
You will communicate regularly with customers, suppliers and internal teams, while ensuring orders, shipping information and inventory records are processed accurately and efficiently.
Responsibilities
Communicating with customers, suppliers and internal teams
Coordinating shipping schedules and following up on shipment status
Handling shipping documentation and updating goods-in-transit information
Processing customer sales orders accurately and efficiently




Checking orders and data for accuracy
Providing skilled and responsive customer service
Managing inventory updates, stock movements and stock adjustments
Processing freight invoices and assisting with stock receipting
Maintaining order and inventory information in SAGE ERP and other internal systems
Supporting stock reconciliation and stocktakes
Assisting with general administration and ad hoc projects
Your Profile
Excellent communication skills, with a friendly and professional approach
Strong attention to detail and accuracy
Confidence communicating with customers, suppliers and internal stakeholders
Strong organisational and time-management skills
A proactive approach and willingness to follow up when required
The ability to manage multiple tasks and priorities
A positive, team-oriented attitude Confidence using Microsoft Office and business systems
Previous experience in customer service, order processing, import administration, logistics, inventory or a similar administrative role would be highly regarded.
Experience using SAGE or another ERP/order management system would also be an advantage.
For any enquiry, please contact ******** ***.
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📌 Import & Customer Service Administrator | 12-Month Contract (Sydney)
🏢 Adecco Australia Group
📍 Sydney