Library & Customer Service Officer – Tom Price
Shire of Ashburton
Tom Price, WA
(Onsite)
Government - Local (Government & Defence)
Part-Time
About Us
The Shire of Ashburton services the administrative centre of Tom Price and the towns of Onslow, Pannawonica and Paraburdoo.
The Shire also encompasses the Aboriginal communities of Bindi Bindi, Wakathuni, Bellary, Youngaleena and Ngurawaana.
Our vision is to embrace our unique Pilbara environment and lifestyle, by developing vibrant, active and connected communities.
We believe that social values are worth fighting for, and that everyone deserves to share in the richness created from where we choose to invest, live and visit.
What's on Offer?
Salary range: $80,****** to $93,****** per annum, calculated on a pro rata basis, plus a pro rata $12,000 Cost of Living Allowance
Six weeks' annual leave + additional Annual Wellbeing Day – to be pro-rata
Annual Health & Wellbeing Allowance of $300
Superannuation match scheme (SOA contribution up to 21%)
Secure a local government role with training and development opportunities.
About the Position
The Library & Customer Service Officer plays an key role in delivering quality customer service and library services to the local community.
Working as part of a collaborative team, you will assist customers with a range of enquiries, support day-to-day library operations, and help create a welcoming and positive experience for residents and visitors.
This position is a Part-Time (0.4 FTE) role, working hours to be Wednesdays and Thursdays, 8am - 4.30pm.
As a Library & Customer Service Officer, you will be responsible for:
Providing high-quality customer service and front counter support to customers and visitors
Assisting with library operations, including circulation services, resource management and member enquiries
Supporting library programs, activities and community engagement initiatives




Processing payments, bookings, registrations and general administrative tasks
Maintaining accurate records and ensuring information is managed appropriately
Assisting customers to access Shire services, facilities and information
Supporting the presentation and day-to-day upkeep of library and customer service areas
Ensuring compliance with relevant legislation, policies, procedures and WHS requirements
Working collaboratively with colleagues to deliver efficient and responsive services to the community.
About You
To succeed in this role, you will bring:
Demonstrated experience in customer service, administrative support or a library environment
Strong interpersonal and communication skills, with the ability to provide professional and friendly service
Well-developed organisational skills and the ability to manage competing priorities
Sound computer skills and experience using business systems, databases and Microsoft Office applications
A high level of accuracy and attention to detail when managing records and processing transactions
The ability to work effectively both independently and as part of a team
A proactive, adaptable and customer-focused approach to service delivery
A commitment to providing inclusive, welcoming and positive experiences for community members and visitors
For further information, please contactCindy Derschow, Manager Libraries, on ************
All terms and conditions are as per the Shire of Ashburton Industrial Agreement ****.
The successful candidate will be required to obtain a National Police Check and provide evidence of qualifications prior to commencement.
We strongly encourage applicants to begin this process when applying.
The Shire of Ashburton is committed to diversity and strongly encourages candidates from different cultural, gender and age backgrounds to apply.
Please Note: Canvassing of Councillors or Shire Employees will disqualify applicants.
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📌 Library & Customer Service Officer (Tom Price)
🏢 Shire of Ashburton
📍 Tom Price