Specialist Accommodation & Disability Coordinator
BGIS, Community Housing and Property Services – Melbourne VIC
Specialist Accommodation & Disability Coordinator – South-East Melbourne
Location:
South-East Metropolitan Melbourne, VIC
Company:
BGIS, Community Housing and Property Services
Employment Type:
Permanent Full time, Hybrid, Core Business Hours
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.
With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.
Purpose of the Role
BGIS is seeking a
Specialist Accommodation & Disability Coordinator
to coordinate specialist accommodation requests, accessibility modifications and disability-related property improvements across a community-focused residential portfolio.
Reporting to the Specialist Accommodation & Disability Manager, you will work closely with residents, carers, occupational therapists, support providers, subcontractors and operational teams to keep works on track and stakeholders informed.
The ideal candidate will be caring, organised and collaborative, with strong communication skills and a genuine interest in helping people feel comfortable in their homes.
Key Responsibilities
Coordinate specialist accommodation requests and accessibility modifications
Review and allocate job orders to approved subcontractors and supervisors
Maintain work schedules to support timely delivery
Liaise with residents, carers,



occupational therapists and support providers
Keep stakeholders updated on property access, schedule changes, variations and approvals
Maintain accurate records, documentation and correspondence
Support inspections, assessments and site visits
Track requests and works to meet contractual and customer service requirements
Support operational teams with workload coordination
Contribute ideas that improve accessibility outcomes and customer experience
Education, Experience & Skills
Experience in coordination, customer service, administration or stakeholder engagement
Experience managing multiple stakeholders and competing priorities
Experience maintaining records, reports and documentation
Strong written and verbal communication skills
Strong organisation and time management skills
Attention to detail and a caring, customer-focused approach
Proficiency in Microsoft Office
Qualification in Community Services, Disability Services, Property Services, Business Administration or a related discipline, or equivalent experience
Current Australian Driver's Licence
Full working rights in Australia
Qualification in Accessibility, Disability Studies, Community Development or Housing Services
Knowledge of disability accommodation principles and accessibility requirements
Understanding of Universal Design principles and accessibility standards
Experience in residential construction, housing,



facilities management or community services
Workplace Arrangements
This is a permanent full-time position based in South-East Metropolitan Melbourne during core business hours.
A hybrid working arrangement is available, with some attendance at the regional office and residential properties to support residents and project delivery.
Why Join BGIS?
Join a newly established team delivering accessible housing solutions that make a real difference to residents and their families.
Key Benefits Include:
Hybrid working arrangement
Meaningful work supporting accessible and fit for purpose homes
Career development opportunities within a global organisation
A supportive and inclusive team environment
Spot recognition vouchers and a $2,000 employee referral bonus
Access to Flare discounts across retailers, energy providers, utilities and more
Fitness Passport access for you and your family
Employee Assistance Program and wellbeing initiatives
Two paid volunteer days each year
Career opportunities through secondments and internal mobility
Endorsed by WORK180 as an employer of choice for women
Recognised as a Top 101 Workplace for Women in **** by WORK180
As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally.
BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.
Applicants must have full working rights in Australia.
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📌 Specialist Accommodation & Disability Coordinator (Melbourne)
🏢 BGIS, Community Housing and Property Services
📍 Melbourne