At Aussie Broadband, things are done a little bit differently.
Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders.
We do this by living and breathing our values in everything we do, that'sthe Aussie way.
As a B Corp Certified company, we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability.We'reproud to have been named one of Australia's Top Employers by HRD magazine.
Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services,operatestwo Tier 1 voice providers inAustraliaand ownsfibreinfrastructure.
Our culture is built on five values that guide everything we do:
Don't be ordinary, be awesome | Think BIG | Nobullsh*t | Be valuable to people | Have fun
Telco industry knowledge
Clear and approachable communicator
Strong leadership abilities
Proficient in negotiation and innovative thinking
Works well independently and in a team
How will you support our "Why?"
Lead a team of consultants who provide technical and accounts support to our residential customers
Manage a medium to large-sized team and coordinate with our Aussie Experts to meet organisational requirements
Oversee team performance and ensure targets are met through collaborative efforts




Meet customer service standards and call handling targets
Foster a professional business relationship with customers by providing prompt and efficient service
Why Join Us
At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work.
As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."
We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.
The Good Stuff
26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off Mobile services
Fitness Passport for access to multiple gyms and pools across Australia
Flexible working arrangements
Employee Assistance Program (EAP)
Discounts with Specsavers, HCF, and many more
Monthly rewards and recognition
Internal training and development resources to support your career growth
Ready to Join?
Even if you feel you don't meet all the requirements, we'd still love to hear your story.
We like to think outside the box with the people we hire.
#J-*****-Ljbffr

📌 Customer Service Team Leader (Melbourne)
🏢 Aussie Broadband
📍 Melbourne