A well-regarded law firm is looking for an Office Manager to lead its Melbourne Practice Support team. This is a hands-on leadership role, well suited to an experienced Legal Assistant or Practice Support professional who has supervised others and is ready to take on full accountability for a team and an office.
The role
Reporting to senior Practice Support leadership, you will be accountable for the day to day running of the Melbourne office. You will lead a team of Legal Assistants, Receptionists. You will also partner with Business Services and Practice Group leaders to keep local service aligned with firm-wide standards.
Leading, coaching and developing the Practice Support team, including performance management and workflow
Acting as the primary contact for office operational matters, including building management, security, access, parking and tenancy
Managing allocation of space across offices, desks, war rooms and on-site storage
Supporting workforce planning, overtime and staffing costs, and reviewing supplier and service expenditure
Overseeing office equipment and services, including external providers and trades
Supporting client events, staff functions and firm events to deliver a seamless front of house experience
Coordinating business continuity and emergency procedures, and championing WHS across the office




Collaborating with Practice Groups and Business Services to support firm initiatives and a connected, one firm culture
About you
Five or more years' experience in office management or legal practice support, ideally within a law firm or qualified services environment
Prior supervisory or team leadership experience, such as guiding, allocating work to or developing other support staff. Senior Legal Assistants looking to move into management are encouraged to apply
A strong understanding of legal practice support workflows and the service expectations of lawyers and clients
Excellent communication, organisation and stakeholder management skills, with sound judgement on urgency and escalation
A service-first mindset, with the initiative to adapt to changing priorities and a genuine interest in continuous improvement
Strong digital literacy, including Microsoft 365, and an appetite to learn new systems
Comfortable with the physical side of the role, including setting up and packing down meeting and event spaces, moving supplies and assisting with office relocations
What's on offer
Up to $120k package including super
38 hour week, with a minimum of four days per week in the office, 1 day work from home
A clear career step into management, with the support of a broader Practice Support and Business Services network
A people-focused culture that values development and retention
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📌 Office Manager (Melbourne)
🏢 MJD Recruitment Pty
📍 Melbourne