Fountain Gate Medical Centre – Narre Warren VIC
Fountain Gate Medical Centre is a well-established and thriving general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About the role
The role of a medical receptionist is varied, at times challenging but always rewarding.
Weekend and evening availability is a must as is general flexibility to cover a wide range of shifts across our opening hours.
Main Duties and responsibilities
Greeting, assisting and registering current patients,
Handling telephone enquiries and making appointments
Processing payments and Medicare claims
Helping patients in distress by responding to emergencies.
Protecting patients' rights by maintaining confidentiality of medical, personal, and financial information
Maintaining operations by following policies and procedures, reporting needed changes.
Following up on outstanding results and correspondence
Assisting with accounts
Maintaining professional rapport with all patients and health professionals




Any duties requested of the employee by a doctor or a senior staff member
Any other duties as requested by the practice manager
Ensuring the reception area is well maintained, neat and clean.
Essential skills and experience
Reliability with a strong work ethic
Ability to work under pressure and in a fast paced environment
Ability to prioritise and multitask
Excellent communication skills and telephone manner
Self motivated and proactive
Ability to work autonomously and in a team environment
Demonstrated initiative and willingness to learn
Flexibility with hours and days
Knowledge of general administrative duties
Desirable skills and experience
Previous experience in the medical industry
Experience with medical software Best Practice and/or AutoMed
Uniform supplied
Excellent working environment
onsite parking
Great hourly wage
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📌 Casual Receptionist (Melbourne)
🏢 Fountain Gate Medical Centre
📍 Melbourne