We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 40 years, to older people living in and around the city of Manningham.
About the Role
We are seeking an experienced Community Services Manager to join the MannaCare on a permanent full time basis.
Reporting to the Executive Director Community Services, the Community Services Manager will lead the Rostering Team Lead, Community Support Worker Team Leaders, Social Support Groups and Admission/Intake Coordinator - Community, ensuring effective service delivery, workforce coordination, quality care supporting older people to live safely and independently in their own homes and sustainable growth.
Key Responsibilities
Lead and develop in-home support services and social support programs
Supervise, coach and support direct reports, fostering a positive and collaborative team culture
Oversee client intake, service coordination and community workforce rostering
Monitor departmental KPIs, budgets and financial performance
Ensure compliance with aged care standards, funding requirements and the understanding of the SCHADS Award
Monitor client needs, risks and changes in care requirements, ensuring appropriate follow-up
Build strong relationships with clients, families,



referral partners and external stakeholders
Oversee quality audits, risk management and continuous improvement initiatives
Support recruitment, staff development and performance management
What We Offer
Opportunity to make a meaningful difference in the lives of older people
NFP salary packaging benefits, including up to $15,900 for living expenses and up to $2,650 for meals and entertainment, plus novated car leasing options
Opportunity to lead and grow community services at MannaCare
Free onsite parking
Free annual flu vaccination
Free Employee Assistance Program
About You
Relevant qualifications in Health, Community Services or Business Management
A Registered Nursing qualification is highly desirable
Demonstrated senior leadership experience in community services or aged care
Strong knowledge of aged care funding programs, including Support at Home and the Commonwealth Home Support Programme (CHSP)
Understanding of the SCHADS Award and workforce rostering requirements
Experience in quality improvement, risk management and regulatory compliance
Solid leadership, communication and stakeholder engagement skills
Experience using Alayacare or similar rostering systems
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📌 Community Services Manager (Melbourne)
🏢 MannaCare
📍 Melbourne