Client Relations Administrator required for our Ipswich-based client.
We are seeking a confident and customer-focused Client Relations Administrator to join our Ipswich-based client.
This is an excellent opportunity for someone who takes pride in their work, enjoys building solid customer relationships and is passionate about delivering exceptional customer service.
In this client relations administrator role, you will be responsible for maintaining positive client relationships, responding to customer enquiries and addressing any concerns or complaints professionally and efficiently.
Strong administration skills, excellent communication and a proactive approach are essential, along with the ability to represent the company to the highest standard.
The Role
Act as first point of contact for clients and ensure all queries are dealt with or screened to be provide to management.
Building relationships with customers
Support Clients with queries via email, telephone and if required in person
Be a point of contact for other team members for questions/query to have answers when management is not available
Manage tasks with attention to detail,



ensuring accuracy and efficiency
Adhere to company rules, policies, and procedures
Provide training to clients on site and via online provisions
Maintaining all records as required
The Person
Good English level spoken and written
Excellent communication skills
Able to work as a team member as well as individually
Must possess strong administrative skills
Key eye for detail
Competent IT skills
Strong interpersonal and communication skills to engage effectively with clients.
Able to answer phone call and email in timely and professional manner
An adaptable and responsive approach to changing circumstances and requirements.
Benefits to You
Salary £26k doe
Monday - Friday working pattern
Progression opportunities
Fantastic well-established company
Creative team environment
Working with some major brands
Town centre based
Free onsite parking
If you have not heard back from us within 10 days, your application has been unsuccessful.
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📌 Client Relations Administrator (Queensland)
🏢 A-Team Recruitment
📍 Queensland