Exclaim IT is seeking a customer-focused IT Service Desk Officer to deliver first-level technical support to internal staff within a large government environment.
You will be the first point of contact for IT incidents, service requests and enquiries, ensuring timely, qualified support and adherence to SLAs.
Collaboration with internal teams and proactive problem-solving will drive continuous service improvements.
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📌 It Service Desk Analyst — First-Line Support (Brisbane)
🏢 Exclaim IT
📍 Brisbane
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