YAC is looking for a Yinhawangka person to help lead ourgrowing Member Services team in Paraburdoo.
Paraburdoo Full-time $90,000–$95,000 + super Salary packaging
Help lead the support YAC provides to Members.
This role is an opportunity to bring your skills, experienceand understanding to a growing Member Services team based inParaburdoo.
Whether you already live locally or are considering returningto Country, we would like to hear from you.
Yinhawangka people are strongly encouraged to apply.
About the role
Leading Member Services in Paraburdoo
The Member Services Team Leader will lead and support YAC'sMember Liaison Officers and coordinate the day-to-day deliveryof Member Services.
This is a hands-on leadership role focused on making sureMembers receive respectful, reliable and culturally appropriatesupport.
You will work closely with Members, families, Elders and teamsacross YAC while coordinating enquiries, outreach, activities,transport, referrals and follow-up.
What you'll be doing
Leading people.
Supporting Members.
Keeping things moving.
Lead the team
Lead, coach and support Member Liaison Officers and helpestablish clear priorities and expectations.
Support Members
Coordinate Member enquiries and follow-up so requests areresponded to or referred appropriately.
Coordinate activities
Support Member activities, outreach, transport bookings,travel arrangements and day-to-day services.
Plan the work
Turn YAC priorities into practical team plans, workloadsand achievable day-to-day actions.
Build relationships
Build respectful relationships with Members,



families,Elders and colleagues across YAC.
Improve services
Use Member feedback and team knowledge to help strengthenthe way YAC supports Members.
About you
An approachable and practical leader
We are looking for someone who can support people, buildrelationships and keep day-to-day services organised whilehandling sensitive information with care.
You'll bring:
Experience building respectful relationships with Aboriginalpeople, families, Elders and communities.
Experience leading or supervising a team.
Solid computer and administration skills.
The ability to manage competing priorities and solvepractical problems.
Relevant qualifications or demonstrated experience inMember services, community services, administration,management or operational coordination.
A respectful and collaborative approach to working withMembers and colleagues.
Based in Paraburdoo
Live and work locally
This is a full-time position based in Paraburdoo.
Already living in Paraburdoo?
We would love to hear from you.
If you are considering returning to Country or relocating toParaburdoo, relocation assistance may be available for theright candidate.
Location:
Paraburdoo, WA
Employment:
Full-time
Salary:
$90,000–$95,000 + super + salary packaging
Relocation:
Assistance may be available for the right candidate
Interested in joining the Member Services team?
Applications are now open.
YAC strongly encourages Yinhawangka people to apply for thisopportunity.
Applications may be assessed as they are received.
#J-*****-Ljbffr

📌 Member Services Team Leader (Western Australia)
🏢 Yinhawangka Aboriginal
📍 Western Australia