Senior Technical Support Engineer Ii — Cloud Identity (Sydney)

Senior Technical Support Engineer Ii — Cloud Identity (Sydney)

18 Oct
|
Resume Skip
|
Sydney

18 Oct

Resume Skip

Sydney

Ping Identity is seeking a Senior Technical Support Engineer II to join our global support team.
You will handle product-specific cases, manage escalations, provide phone support and respond to alerts, ensuring seamless customer experiences across a shifted schedule including weekends.
You will collaborate with Support, Engineering, SREs and Product Management, troubleshoot across multiple products, reproduce issues for resolution testing, and help protect security and compliance standards.
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📌 Senior Technical Support Engineer Ii — Cloud Identity (Sydney)
🏢 Resume Skip
📍 Sydney

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