APAC Tech Support Engineer for DevOps & Security (Remote) (Gold Coast)

APAC Tech Support Engineer for DevOps & Security (Remote) (Gold Coast)

20 Oct
|
Fin
|
Gold Coast

20 Oct

Fin

Gold Coast

Socket is seeking a Technical Support Engineer to join APAC as the dedicated support contact based in Australia. You'll own inbound tickets during APAC hours, guide customers through Socket's products, and help reduce repeat questions with solid runbooks and docs.

You'll interact with enterprise customers on calls when needed, flag patterns for the roadmap, and write explicit handoffs to Engineering. The role requires 2+ years in B2B SaaS support, knowledge of CI/CD, and familiarity with open

📌 APAC Tech Support Engineer for DevOps & Security (Remote) (Gold Coast)
🏢 Fin
📍 Gold Coast

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